Strategic Account Growth Manager

Placements24; Richards Bay; On-site; ZAR 360,000 - 540,000; Full time

Benefits offered by this job

Health insurance

Career development

Team environment

Job summary

Placements24 is seeking an Account Manager to join their sales team in Richards Bay. You will manage a portfolio of existing client accounts, build strong relationships, and act as a trusted advisor to drive growth and client satisfaction.

The role emphasizes upselling and cross-selling opportunities, collaboration with internal teams, and delivering exceptional customer service in a dynamic KwaZulu-Natal market.

Qualifications

• Proven experience in account management or a related client-facing role.
• Demonstrated ability to achieve sales targets and grow account revenue.
• Excellent communication, negotiation and interpersonal skills.

Responsibilities

• Develop and maintain strong, long-term relationships with key clients in the assigned territory.
• Understand client needs and business objectives to provide tailored solutions and support.
• Drive revenue growth within existing accounts by identifying upselling opportunities.
• Conduct regular business reviews with clients to ensure satisfaction and identify improvement areas.
• Serve as the main point of contact for client inquiries, issues and requests.

Skills

Account management

Sales targets

Negotiation

Interpersonal skills

Customer service

Tools

CRM software

Microsoft Office

Job description

Placements24 is seeking an Account Manager to join their sales team in Richards Bay. You will manage a portfolio of existing client accounts, build strong relationships, and act as a trusted advisor to drive growth and client satisfaction.

The role emphasizes upselling and cross-selling opportunities, collaboration with internal teams, and delivering exceptional customer service in a dynamic KwaZulu-Natal market.