Store Operations Leader for Growth & Profitability

P&L; Limpopo; On-site; ZAR 260,000 - 380,000; Full time

Job summary

P&L Retail is seeking a capable Retail Operation Manager for Internal Applications Only - Kromhoek. The role focuses on protecting and growing market share while driving profitability in-store through leadership, planning and service excellence.

You will oversee store-wide operations, staff, stock control, customer service, and OHASA compliance, aiming to enhance efficiency and customer satisfaction in a competitive market.

Qualifications

• Minimum 2 years' experience in similar position.
• Proficient in Microsoft Office Suite.
• Grade 12 with at least 3 (three) years related Retail Management experience or 5 (five) years related Retail Management experience.
• Must have well developed Business Acumen.
• Must be able to work under pressure.
• Must be computer literate (Basic computer literacy).
• Must have strong Leadership Skills.
• Must have strong Administrative Skills.
• Must have own transport and cell phone.
• Must have sound knowledge of Health and Safety aspects in line with local (OHSA) and/or neighbouring Countries legislation.
• Must have strong Human Resources Management Skills.

Responsibilities

• Issuing and follow up of quotations in order to generate sales.
• Quote process and control Special Orders.
• Reading of building plans and ensuring quotations are correct and within the agreed timeframe.
• Manage the telephone, answer, and return calls, ensure follow ups are done.
• Conduct Competitor Analysis to ensure competitiveness of the Store.
• Communicate Bulk Deposit transfers to Customers.
• Promote Loyalty Programmes (VIC and Charge Card Customers).
• Deliveries: Manage an efficient delivery service and ensuring that the correct rates are charged.
• Deliveries dispatched within the required time limit.
• Delayed deliveries communicated with Customer and appropriate arrangements made.

Skills

Microsoft Office

Leadership

Communication

Time management

Education

Grade 12

Driver's License

Job description

P&L Retail is seeking a capable Retail Operation Manager for Internal Applications Only - Kromhoek. The role focuses on protecting and growing market share while driving profitability in-store through leadership, planning and service excellence.

You will oversee store-wide operations, staff, stock control, customer service, and OHASA compliance, aiming to enhance efficiency and customer satisfaction in a competitive market.