Retail Operations Leader: Drive Growth & Service

P&L; Gauteng; On-site; ZAR 360,000 - 480,000; Full time

Job summary

P&L in Gauteng seeks a Retail Operation Manager to safeguard and expand market share while driving profit within the store. The role requires leadership, strong HR and admin skills, and deep retail operations understanding to align with company strategy.

Responsibilities include managing quotations, delivery logistics, stock controls, and customer loyalty initiatives, with a focus on safety under OHSA and regulatory compliance. Valid driver’s license and own transport are required.

Qualifications

• Grade 12 with at least 3 (three) years related Retail Management experience or 5 (five) years related Retail Management experience.
• Must have well developed Business Acumen.
• Must be able to work under pressure.
• Must be computer literate (Basic computer literacy).
• Must have own transport and cell phone.

Responsibilities

• Issuing and follow up of quotations in order to generate sales.
• Quote process and control Special Orders.
• Reading of building plans and ensuring quotations are correct and within the agreed timeframe.
• Manage the telephone, answer, and return calls, ensure follow ups are done.
• Conduct Competitor Analysis to ensure competitiveness of the Store.
• Deliveries dispatched within the required time limit.
• Promote Loyalty Programmes (VIC and Charge Card Customers).
• Develop, implement, and manage a Store Business Plan for the Store ensuring it is aligned with the overall Company strategy.

Skills

Leadership

Administrative skills

HR management

OHSA health and safety knowledge

Driver's license

Education

Grade 12 with 3+ years retail management experience or 5 years related retail management experience

Tools

Microsoft Office

Job description

P&L in Gauteng seeks a Retail Operation Manager to safeguard and expand market share while driving profit within the store. The role requires leadership, strong HR and admin skills, and deep retail operations understanding to align with company strategy.

Responsibilities include managing quotations, delivery logistics, stock controls, and customer loyalty initiatives, with a focus on safety under OHSA and regulatory compliance. Valid driver’s license and own transport are required.