Store Operations Lead - Retail & Inventory Management

Dis-Chem Pharmacies Limited; Oos-Kaap; On-site; ZAR 180,000 - 260,000; Full time

Benefits offered by this job

Market-related salary

Medical aid

Provident fund

Staff account

Job summary

Dis-Chem Pharmacies Limited in Port Elizabeth (Walmer Park) is seeking a Store Assistant Manager to support the Store Manager in running day-to-day operations, supervising staff and driving store targets.

You will manage inventory accuracy, coordinate stock levels, and prepare reports by collecting, analysing, and summarising information. Previous experience in retail/FMCG and ERP systems is essential. This role requires hands-on leadership and a focus on customer service.

Qualifications

• Essential minimum 5 years in Retail/FMCG with experience across departments.
• Supervisor experience of at least 3 years.
• Minimum 2 years’ experience with Unisolv / SAP / QlikView.
• Experience with Kronos is preferred.

Responsibilities

• Manage day-to-day human resource administration including, but not limited to, leave, hours of work and scheduling
• Manage the performance management process and ensure that personal development plans are adhered to
• Manage and ensure all orders are done on a daily basis, no time, and maintain correct stock levels
• Manage stock flow to floor
• Prepare, coordinate and manage stock takes on a biannual basis, in conjunction with the Store Admin Manager
• Manage shrinkage
• Regulate customer compliments and complaints
• Ensure customer requests and complaints are addressed timeously
• Ensure all merchandisers adhere to Dis-Chem merchandising standards
• Ensure promotional stock and displays are planned, implemented and maintained
• Adhere to all labelling, pricing and layout standards, and ensure that merchandisers adhere to these standards
• Ensure all store objectives are achieved

Skills

Retail/FMCG experience

People management

English communication

Financial basics (GP/markup/VAT)

Analytical skills

Team development

Education

Grade 12 / Matric

Tools

Unisolv

SAP

QlikView

Kronos

Job description

Dis-Chem Pharmacies Limited in Port Elizabeth (Walmer Park) is seeking a Store Assistant Manager to support the Store Manager in running day-to-day operations, supervising staff and driving store targets.

You will manage inventory accuracy, coordinate stock levels, and prepare reports by collecting, analysing, and summarising information. Previous experience in retail/FMCG and ERP systems is essential. This role requires hands-on leadership and a focus on customer service.