Store Assistant Manager - Walmer Park

Dis-Chem Pharmacies Limited; Gqeberha; On-site; ZAR 240,000 - 320,000; Full time

Benefits offered by this job

Medical aid

Provident fund

Staff account

Job summary

Dis-Chem Pharmacies Limited is seeking a Store Assistant Manager at Walmer Park to support the Store Manager in all store operations and manage staff. You will help achieve store targets, maintain stock levels, and ensure merchandising standards and superior customer service.

The role requires 5+ years in Retail/FMCG with supervisory experience, and proficiency in Unisolv, SAP, QlikView and Kronos, along with excellent English communication and time management.

Qualifications

• Grade 12 / Matric is essential.
• 5+ years Retail/FMCG experience across departments.
• 3+ years supervisory experience.
• 2+ years’ experience in Unisolv / SAP / QlikView.
• Experience with Kronos is required.

Responsibilities

• Assist the Store Manager with complete operation of the store.
• Manage day-to-day human resource administration and scheduling.
• Maintain inventory and stock levels; manage stock takes biannually.
• Regulate customer compliments and complaints; ensure timely resolution.
• Ensure merchandising standards and promotional stock displays.
• Achieve store objectives and manage stock flow to floor.

Skills

Retail/Stock leadership

Team leadership

Analytical skills

English proficiency

Time management

Customer service

Education

Grade 12 / Matric

Tools

Unisolv

SAP

QlikView

Kronos

Job description

Dis-Chem Pharmacies has an opportunity available for a Store Assistant Manager for their Walmer Park Store. Assist the Store Manager with complete operation of the store. Manage employees and be responsible for store targets. Maintain inventory by checking merchandise to determine inventory levels – anticipating customer demand. Prepare reports by collecting, analysing, and summarizing information.

Minimum Requirements

Essential

• Grade 12 / Matric
• Minimum of 5 years Retail/FMCG –Experience in all retail departments –Receiving, Administration, Cash Office or Sales Floor Management.
• Supervisor: Minimum of 3 years
• Minimum 2 years’ experience in Unisolv / SAP / Qlikview
• Previous experience with Kronos

Advantageous

• Relevant retail/FMCG qualification

Job Description

• Manage day-to-day human resource administration including, but not limited to, leave, hours of work and scheduling
• Manage the performance management process and ensure that personal development plans are adhered to
• Manage and ensure all orders are done on a daily basis, no time, and maintain correct stock levels
• Manage stock flow to floor
• Prepare, coordinate and manage stock takes on a biannual basis, in conjunction with the Store Admin Manager
• Manage shrinkage
• Regulate customer compliments and complaints
• Ensure customer requests and complaints are addressed timeously
• Ensure all merchandisers adhere to Dis-Chem merchandising standards
• Ensure promotional stock and displays are planned, implemented and maintained
• Adhere to all labelling, pricing and layout standards, and ensure that merchandisers adhere to these standards
• Ensure all store objectives are achieved

Competencies

Essential

• Store retail admin and management experience, relating to receiving, admin, capturing, till operations, cash office, stock control, sales floor and customer service
• Strong command of the English language
• Basic financial skills - GP, mark-up, VAT, etc
• Effective interaction with suppliers, management, reps and staff
• Strong analytical skills and time management
• Manage, develop and motivate subordinates
• Trustworthy and honest

Special conditions of employment

• Willing and able to work retail hours
• Local traveling – valid driver’s license and own reliable transport
• South African citizen
• Clear credit and criminal records

Remuneration and benefits

• Market-related salary
• Medical aid
• Provident fund
• Staff account

Dis-Chem Pharmacies is an equal opportunity employer. Dis-Chem’s approved Employment Equity Plan and Targets will be considered as part of the recruitment process aligned to Dis-Chem’s Employment Equity & Transformation Strategy. Dis-Chem actively supports the recruitment of People with Disabilities.