Store Launch Coordinator

Pedros; Mthatha; On-site; ZAR 133,920 - 189,720; Full time

Job summary

Pedros is opening a brand-new store in Mthatha and inviting energetic individuals to join the launch team. The role focuses on managing shift operations, delivering warm customer service, and maintaining high standards of service, quality, and productivity from day one.

The ideal candidate will be passionate, capable of working in a fast-paced setting, and able to contribute to building a strong store culture as the team grows with the brand.

Qualifications

• Previous supervisory experience preferred.
• Strong leadership and organisational skills.
• Ability to work independently.

Responsibilities

• Greet customers warmly and create a positive first impression
• Take customer orders accurately (in person, drive-thru, or online pickups)
• Present food and drinks neatly, correctly, and on time
• Ensure orders match receipts and special requests
• Maintain cleanliness of the counter, dining area, and presentation stations
• Follow food safety, hygiene, and company standards at all times
• Work closely with kitchen staff to ensure smooth order flow
• Resolve minor customer concerns politely and elevate when necessary
• Restock items such as cups, lids, sauces, and napkins

Skills

Customer service

Communication

Attention to detail

Time management

Multitasking

Teamwork

Cash handling

Problem solving

Professionalism

Hygiene

Job description

Pedros is opening a brand-new store in Mthatha and inviting energetic individuals to join the launch team. The role focuses on managing shift operations, delivering warm customer service, and maintaining high standards of service, quality, and productivity from day one.

The ideal candidate will be passionate, capable of working in a fast-paced setting, and able to contribute to building a strong store culture as the team grows with the brand.