Store Manager | Lead Team, Drive Sales & Customer Service

Placements24; Gqeberha; On-site; ZAR 320,000 - 520,000; Full time

Benefits offered by this job

Competitive salary

Performance-based bonus

Health insurance

Retirement plan

Employee discounts

Career progression

Job summary

Placements24 in Port Elizabeth is seeking an experienced Store Manager to lead our client's retail outlet. You will oversee day-to-day operations, drive sales, manage staff, and ensure an exceptional customer experience.

The role requires strong leadership, inventory control, POS proficiency, and the ability to analyze performance data to improve profitability. A proactive, customer-focused leader will thrive in a dynamic retail environment in the Eastern Cape.

Qualifications

• Proven experience as a Store Manager or Assistant Store Manager in a retail environment.
• Strong leadership, team management, and coaching skills.
• Excellent understanding of retail operations, sales techniques, and customer relationship management.
• Proficiency in POS systems and inventory management software.
• Ability to analyze financial data and develop action plans to improve profitability.
• Strong communication and interpersonal skills.

Responsibilities

• Oversee all store operations, including sales, customer service, inventory management, and staff scheduling.
• Recruit, train, and motivate a high-performing team of retail staff.
• Drive sales performance by implementing effective sales strategies and ensuring exceptional customer service.
• Manage inventory levels, including ordering, receiving, and stock control, to minimize loss and maximize availability.
• Ensure compliance with company policies, procedures, and health and safety regulations.
• Analyze sales data and store performance metrics to identify areas for improvement and implement corrective actions.

Skills

Leadership

Team management

Coaching

Customer service

POS proficiency

Inventory management

Data analysis

Communication

Tools

POS systems

Inventory software

Job description

Placements24 in Port Elizabeth is seeking an experienced Store Manager to lead our client's retail outlet. You will oversee day-to-day operations, drive sales, manage staff, and ensure an exceptional customer experience.

The role requires strong leadership, inventory control, POS proficiency, and the ability to analyze performance data to improve profitability. A proactive, customer-focused leader will thrive in a dynamic retail environment in the Eastern Cape.