Store Manager

Placements24; Gqeberha; On-site; ZAR 320,000 - 520,000; Full time

Benefits offered by this job

Competitive salary

Performance-based bonus

Health insurance

Retirement plan

Employee discounts

Career progression

Job summary

Placements24 in Port Elizabeth is seeking an experienced Store Manager to lead our client's retail outlet. You will oversee day-to-day operations, drive sales, manage staff, and ensure an exceptional customer experience.

The role requires strong leadership, inventory control, POS proficiency, and the ability to analyze performance data to improve profitability. A proactive, customer-focused leader will thrive in a dynamic retail environment in the Eastern Cape.

Qualifications

• Proven experience as a Store Manager or Assistant Store Manager in a retail environment.
• Strong leadership, team management, and coaching skills.
• Excellent understanding of retail operations, sales techniques, and customer relationship management.
• Proficiency in POS systems and inventory management software.
• Ability to analyze financial data and develop action plans to improve profitability.
• Strong communication and interpersonal skills.

Responsibilities

• Oversee all store operations, including sales, customer service, inventory management, and staff scheduling.
• Recruit, train, and motivate a high-performing team of retail staff.
• Drive sales performance by implementing effective sales strategies and ensuring exceptional customer service.
• Manage inventory levels, including ordering, receiving, and stock control, to minimize loss and maximize availability.
• Ensure compliance with company policies, procedures, and health and safety regulations.
• Analyze sales data and store performance metrics to identify areas for improvement and implement corrective actions.

Skills

Leadership

Team management

Coaching

Customer service

POS proficiency

Inventory management

Data analysis

Communication

Tools

POS systems

Inventory software

Job description

About the Role

Our client is seeking a dedicated and experienced Store Manager to lead their retail outlet in Port Elizabeth. As the Store Manager, you will be responsible for the day-to-day operations, team leadership, sales performance, and overall customer experience. This role requires strong leadership abilities, excellent organizational skills, and a passion for driving business growth within the local Eastern Cape market. You will foster a positive and productive work environment, ensuring high standards of service and operational efficiency. The successful candidate will be a motivated individual committed to achieving exceptional results.

Key Responsibilities

• Oversee all store operations, including sales, customer service, inventory management, and staff scheduling.
• Recruit, train, and motivate a high-performing team of retail staff.
• Drive sales performance by implementing effective sales strategies and ensuring exceptional customer service.
• Manage inventory levels, including ordering, receiving, and stock control, to minimize loss and maximize availability.
• Ensure compliance with company policies, procedures, and health and safety regulations.
• Analyze sales data and store performance metrics to identify areas for improvement and implement corrective actions.

Requirements

• Proven experience as a Store Manager or Assistant Store Manager in a retail environment.
• Strong leadership, team management, and coaching skills.
• Excellent understanding of retail operations, sales techniques, and customer relationship management.
• Proficiency in POS systems and inventory management software.
• Ability to analyze financial data and develop action plans to improve profitability.
• Strong communication and interpersonal skills.

Benefits

• Competitive salary and performance-based bonus structure.
• Comprehensive health insurance and retirement plan.
• Employee discounts on store merchandise.
• Opportunities for career advancement within the retail chain.
• A dynamic and supportive work environment in Port Elizabeth.