Retail Store Manager: Lead Growth & Service Excellence

Placements24; Richards Bay; On-site; ZAR 350,000 - 520,000; Full time

Benefits offered by this job

Health insurance

Retirement plan

Employee discount

Professional development

Supportive team culture

Job summary

Placements24 is seeking a dynamic Retail Store Manager to lead its Richards Bay team. You will oversee daily store operations, staff management, sales performance, inventory control, and delivering excellent customer service to foster growth.

The ideal candidate has at least 5 years in retail management, with strong leadership, communication, and interpersonal skills. Experience in training, performance management, merchandising, and KPI analysis is essential to drive results and ensure a safe,

Qualifications

• Minimum of 5 years of experience in retail management.
• Strong leadership, communication, and interpersonal skills.
• Experience in staff training and performance management.
• Solid understanding of retail operations, merchandising and inventory control.
• Ability to analyze sales data and make informed business decisions.
• Experience in Richards Bay or similar retail environment is advantageous.

Responsibilities

• Manage daily store operations, ensuring smooth and efficient functioning of all departments.
• Recruit, train, motivate, and manage store staff to achieve performance goals.
• Drive sales performance by implementing effective sales strategies and ensuring excellent customer service.
• Oversee inventory management, including stock levels, ordering, and loss prevention.
• Ensure compliance with all company policies, procedures, and health and safety regulations.
• Monitor sales reports and KPIs to identify trends and opportunities for improvement.

Skills

Leadership

Communication

Interpersonal skills

Staff training

Performance management

Team building

Sales analytics

Job description

Placements24 is seeking a dynamic Retail Store Manager to lead its Richards Bay team. You will oversee daily store operations, staff management, sales performance, inventory control, and delivering excellent customer service to foster growth.

The ideal candidate has at least 5 years in retail management, with strong leadership, communication, and interpersonal skills. Experience in training, performance management, merchandising, and KPI analysis is essential to drive results and ensure a safe,