Store Manager - Canal Walk

Manpower Group; Wes-Kaap; On-site; ZAR 180,000 - 240,000; Full time

Job summary

Manpower Group in Wes-Kaap is seeking a Store Supervisor to lead a retail team and deliver exceptional service while maintaining brand standards and merchandising.

You will manage daily store operations, scheduling, KPI delivery, and staff development in a fast-paced environment, with a focus on driving sales and ensuring accuracy in cash handling and inventory.

Qualifications

• Minimum 3 years of supervisory or management experience in a busy retail environment.
• Strong knowledge of POS systems, inventory management, loss prevention, and cash handling procedures.
• Proven ability to manage scheduling, staff performance, and conflict resolution.
• Demonstrated success in driving sales and achieving targets in a high-energy setting.
• Independent, self-motivated, and detail-oriented, with the ability to lead without micromanagement.
• Strong organisational, problem-solving, and communication skills.
• Matric

Responsibilities

• Lead by example in delivering an outstanding customer experience, ensuring your team consistently provides branded service interactions.
• Drive results by meeting and exceeding KPIs, maintaining high operational standards, and ensuring immaculate merchandising and store presentation.
• Oversee all daily store operations, including opening and closing procedures, cash handling, loss prevention, inventory control, and stock counts.
• Inspire, coach, and develop your team through active performance management, regular product knowledge sessions, and service training.
• Manage staff scheduling, resolve issues effectively, and ensure smooth day-to-day operations in a fast-paced retail environment.
• Foster collaboration by working closely with senior leaders, peers, and partners to achieve business objectives and create a positive team culture.
• Maintain a strong sales focus, identifying opportunities to maximise efficiency and profitability.

Skills

Leadership

Customer experience

Team management

Scheduling

Sales targets

Communication

Problem-solving

Education

Matric

Job description

Key Responsibilities include (but are not limited to):

• Lead by example in delivering an outstanding customer experience, ensuring your team consistently provides memorable and branded service interactions.
• Drive results by meeting and exceeding KPIs, maintaining high operational standards, and ensuring immaculate merchandising and store presentation.
• Oversee all daily store operations, including opening and closing procedures, cash handling, loss prevention, inventory control, and stock counts.
• Inspire, coach, and develop your team through active performance management, regular product knowledge sessions, and service training.
• Manage staff scheduling, resolve issues effectively, and ensure smooth day-to-day operations in a fast-paced retail environment.
• Foster collaboration by working closely with senior leaders, peers, and partners to achieve business objectives and create a positive team culture.
• Maintain a strong sales focus, identifying opportunities to maximise efficiency and profitability.

Minimum Requirements:

• At least 3 years’ supervisory or management experience in a busy retail environment.
• Strong knowledge of POS systems, inventory management, loss prevention, and cash handling procedures.
• Proven ability to manage scheduling, staff performance, and conflict resolution.
• Demonstrated success in driving sales and achieving targets in a high-energy setting.
• Independent, self-motivated, and detail-oriented, with the ability to lead without micro-management.
• Strong organisational, problem-solving, and communication skills.
• Matric

Please note only shortlisted candidates will be contracted.