Store Manager - Canal Walk

University of Fort Hare; Cape Town; On-site; ZAR 360,000 - 480,000; Full time

Benefits offered by this job

Monthly On Target Incentive

Job summary

Canal Walk is seeking a Store Manager to take full ownership of store performance and drive sales growth while delivering exceptional customer experiences. You will oversee daily operations, merchandising, and loss prevention, with a focus on coaching staff and achieving KPIs in a fast-paced retail setting.

Minimum 3 years’ supervisory or management experience is required, along with strong knowledge of POS systems and inventory controls.

Qualifications

• At least 3 years’ supervisory or management experience in a busy retail environment.
• Strong knowledge of POS systems, inventory management, loss prevention, and cash handling procedures.
• Proven ability to manage scheduling, staff performance, and conflict resolution.
• Demonstrated success in driving sales and achieving targets in a high-energy setting.
• Independent, self-motivated, and detail-oriented, with the ability to lead without micro-management.
• Strong organisational, problem-solving, and communication skills.

Responsibilities

• Lead by example in delivering an outstanding customer experience, ensuring your team consistently provides memorable and branded service interactions.
• Drive results by meeting and exceeding KPIs, maintaining high operational standards, and ensuring immaculate merchandising and store presentation.
• Oversee all daily store operations, including opening and closing procedures, cash handling, loss prevention, inventory control, and stock counts.
• Inspire, coach, and develop your team through active performance management, regular product knowledge sessions, and service training.
• Manage staff scheduling, resolve issues effectively, and ensure smooth day-to-day operations in a fast-paced retail environment.
• Foster collaboration by working closely with senior leaders, peers, and partners to achieve business objectives and create a positive team culture.
• Maintain a strong sales focus, identifying opportunities to maximise efficiency and profitability.

Skills

Customer experience leadership

Staff scheduling

Conflict resolution

Problem-solving

Communication skills

Independence

Education

Matric

Tools

POS systems

Job description

Monthly On Target Incentive (Market related, Negotiable)

If you’re motivated by results, love inspiring others, and are ready to shape the future of retail, this could be your next big move!
We are seeking a Store Manager for my clients Canal Walk store to take full ownership of store performance, creating an environment for both customers and staff, while ensuring operational excellence and sales growth.

Key Responsibilities include (but are not limited to):

• Lead by example in delivering an outstanding customer experience, ensuring your team consistently provides memorable and branded service interactions.
• Drive results by meeting and exceeding KPIs, maintaining high operational standards, and ensuring immaculate merchandising and store presentation.
• Oversee all daily store operations, including opening and closing procedures, cash handling, loss prevention, inventory control, and stock counts.
• Inspire, coach, and develop your team through active performance management, regular product knowledge sessions, and service training.
• Manage staff scheduling, resolve issues effectively, and ensure smooth day-to-day operations in a fast-paced retail environment.
• Foster collaboration by working closely with senior leaders, peers, and partners to achieve business objectives and create a positive team culture.
• Maintain a strong sales focus, identifying opportunities to maximise efficiency and profitability.
• At least 3 years’ supervisory or management experience in a busy retail environment.
• Strong knowledge of POS systems, inventory management, loss prevention, and cash handling procedures.
• Proven ability to manage scheduling, staff performance, and conflict resolution.
• Demonstrated success in driving sales and achieving targets in a high-energy setting.
• Independent, self-motivated, and detail-oriented, with the ability to lead without micro-management.
• Strong organisational, problem-solving, and communication skills.
• Matric

Key Responsibilities include (but are not limited to):

• Lead by example in delivering an outstanding customer experience, ensuring your team consistently provides memorable and branded service interactions.
• Drive results by meeting and exceeding KPIs, maintaining high operational standards, and ensuring immaculate merchandising and store presentation.
• Oversee all daily store operations, including opening and closing procedures, cash handling, loss prevention, inventory control, and stock counts.
• Inspire, coach, and develop your team through active performance management, regular product knowledge sessions, and service training.
• Manage staff scheduling, resolve issues effectively, and ensure smooth day-to-day operations in a fast-paced retail environment.
• Foster collaboration by working closely with senior leaders, peers, and partners to achieve business objectives and create a positive team culture.
• Maintain a strong sales focus, identifying opportunities to maximise efficiency and profitability.

Minimum Requirements:

• At least 3 years’ supervisory or management experience in a busy retail environment.
• Strong knowledge of POS systems, inventory management, loss prevention, and cash handling procedures.
• Proven ability to manage scheduling, staff performance, and conflict resolution.
• Demonstrated success in driving sales and achieving targets in a high-energy setting.
• Independent, self-motivated, and detail-oriented, with the ability to lead without micro-management.
• Strong organisational, problem-solving, and communication skills.Matric

Please note only shortlisted candidates will be contracted.