Store Manager Cradlestone

Cape Union Mart Group; Krugersdorp; On-site; ZAR 420,000 - 540,000; Full time

Job summary

Cape Union Mart Group is seeking a capable Store Manager for Krugersdorp. The role focuses on delivering an outstanding in-store experience by building a high-performing team and turning customer feedback into practical training and improvements.

You will drive turnover and profit while ensuring compliance with health and safety standards and company policies. Previous retail leadership and strong interpersonal skills are essential.

Qualifications

• Minimum 5 years of management experience in retail.
• Matric or equivalent
• Microsoft Office proficiency
• Clear criminal record
• Effective communication at all levels

Responsibilities

• Manage all aspects of a store and maximise turnover and profit.
• Monitor stock related risks to minimise shrinkage.
• Deliver exceptional customer service through a strong customer experience strategy.
• Lead talent selection, training, coaching and retention for the team.
• Implement company policies and maintain health & safety practices.
• Drive innovative visual merchandising to optimise sales.
• Align team with company culture and foster an engaging work environment.

Skills

Retail management

Team leadership

Customer service

Stock control

Visual merchandising

Education

Matric or Equivalent

Tools

Microsoft Office

Job description

The ideal candidate will be responsible for driving the company's key performance indicators by delivering an exceptional in-store experience. In order to do this, the candidate will build and train an effective team, and effectively incorporate business trends and customer feedback into the training of employees.

Duties and Responsibilities:

• Managing all aspects of a store
• Maximizing turnover and profit
• Minimise shrinkage by monitoring stock related risks.
• Deliver exceptional customer service by implementing customer experience strategy.
• Lead Talent selection, training, coaching, retention and recognize initiatives for all team members.
• Innovative visual merchandising to optimize sales.
• Implement all company policies and procedures.
• Maintaining health & safety practices
• Optimize team through creating an inspiring environment.
• Align team members to Company culture and create fun.

Behavioural Requirements:

• Honesty in dealing with cash or finances.
• Inspirational leadership & passion
• Taking ownership
• Building & maintaining relationships
• Innovation & ability to deal with change management.
• Thinking adaptability

Minimum Requirement.

• 5 years of Management retail experience
• Matric or Equivalent
• Microsoft – Computer Proficiency
• Clear Criminal record
• Ability to communicate effectively at all levels.
• EE candidates will be given preference