Store Manager

Placements24; Stellenbosch; On-site; ZAR 450,000 - 650,000; Full time

Benefits offered by this job

Competitive salary

Employee discount

Career advancement and international培训

Medical aid and retirement benefits

Prestigious work environment

Regular product training

Relocation assistance for exceptional候

Job summary

Placements24 is seeking an experienced Store Manager for our flagship fashion store in Stellenbosch, Western Cape. You will lead a high-performing team, drive sales, ensure outstanding customer service, and manage store operations to meet brand standards.

The ideal candidate has at least 5 years in retail management, preferably in fashion or luxury, with strong leadership and P&L understanding. You will schedule staff, oversee inventory, and foster a positive store culture while delivering

Qualifications

• Minimum 5 years' retail management experience leading teams and driving sales.
• Experience in fashion or luxury retail is desirable.
• Strong leadership, communication, and interpersonal skills.
• Understanding of retail operations, P&L management, and inventory control.
• Ability to work flexible hours, including weekends and public holidays.
• Relevant tertiary qualification in business or retail management is an advantage.

Responsibilities

• Drive store sales through effective strategies and team motivation.
• Deliver exceptional customer experience and loyalty.
• Manage store operations, merchandising, inventory control, and loss prevention.
• Lead, train, coach, and develop the store team.
• Ensure compliance with policies and brand standards.
• Manage staff scheduling, payroll, and recruitment.
• Analyze sales data and market trends for growth opportunities.
• Maintain store presentation and visual standards.
• Handle customer inquiries and resolve issues promptly.
• Contribute to profitability and success in the Western Cape region.

Skills

Leadership

Sales strategy

Customer service

Communication

Team development

Interpersonal skills

Problem solving

Education

Business or retail management degree

Tools

POS systems

Stock management software

Microsoft Office

Job description

About the Role Our client, a renowned international fashion brand, is seeking an experienced and dynamic Store Manager to lead their flagship store in Stellenbosch, Western Cape. This is a critical leadership role responsible for driving sales, ensuring exceptional customer service, managing store operations, and leading a high-performing team. The ideal candidate will possess a strong commercial acumen, a passion for fashion, and a proven ability to inspire and develop staff. You will be responsible for achieving ambitious sales targets, maintaining brand standards, managing inventory, and ensuring the store operates efficiently and profitably. This role offers a significant opportunity to shape the success of a prestigious brand in the vibrant Stellenbosch retail landscape. We are looking for a results-driven individual with excellent leadership qualities who can foster a positive and engaging store culture.

Key Responsibilities

• - Drive store sales performance to meet or exceed targets through effective sales strategies and team motivation.
• - Deliver an exceptional customer experience, ensuring high levels of customer satisfaction and loyalty.
• - Manage all aspects of store operations, including visual merchandising, inventory control, and loss prevention.
• - Lead, train, coach, and develop the store team to foster a high-performance culture.
• - Ensure compliance with all company policies, procedures, and brand standards.
• - Manage staff scheduling, payroll, and recruitment processes.
• - Analyze sales data and market trends to identify opportunities for growth and improvement.
• - Maintain store presentation and visual merchandising standards to reflect the brand image.
• - Handle customer inquiries and resolve any issues or complaints promptly and professionally.
• - Contribute to the overall profitability and success of the brand in Western Cape region.

Requirements

• - A minimum of 5 years of retail management experience, with proven success in leading teams and driving sales.
• - Experience within the fashion or luxury retail sector is highly desirable.
• - Strong leadership, communication, and interpersonal skills.
• - Excellent understanding of retail operations, P&L management, and inventory control.
• - Proficiency in POS systems, stock management software, and Microsoft Office.
• - Ability to work flexible hours, including weekends and public holidays.
• - Strong commercial acumen and a results-oriented approach.
• - Passion for fashion and delivering outstanding customer service.
• - Demonstrated ability to develop and motivate a team.
• - Relevant tertiary qualification in business or retail management is an advantage.

Benefits

• - Competitive salary and performance-based bonuses.
• - Generous employee discount on all brand products.
• - Opportunities for career advancement and international training.
• - Comprehensive medical aid and retirement fund benefits.
• - A stimulating and prestigious work environment.
• - Regular product training and development opportunities.
• - Potential for relocation assistance for exceptional candidates.