Store Manager

Bargain Books; Jeffreys Bay; Sur place; ZAR 180 000 - 240 000; Plein temps

Résumé du poste

Bargain Books is seeking a Store Manager who combines creativity and a strong customer-service focus with extensive book knowledge. You will lead a team, drive sales, and maintain daily operations throughout the store.

The role requires flexibility, excellent organisational skills, and a commitment to the local community. You will oversee events and ensure strong customer experiences while working retail hours.

Qualifications

• Candidates should show strong leadership and a commitment to excellent customer service.
• Ability to manage inventory and monitor store performance is essential.
• Willingness to train staff and promote internal growth is required.

Responsabilités

• Overseeing day-to-day operations of the store.
• Monitoring inventory and security controls.
• Monitoring daily and weekly sales to achieve monthly targets.
• Ensuring high quality customer service across the store.
• Supervising, guiding and supporting team members.
• Assisting in training and growing staff for internal promotion.
• Maximising sales and profits while minimising controllable expenses.
• Maintaining a strong community presence.
• Overseeing bookstore events.
• Working on the sales floor with physical activity.
• Prepared to work retail hours.

Connaissances

Leadership

Customer service

Inventory management

Sales optimization

Staff training

Community engagement

Description du poste

We are looking for a bookstore store manager with creativity, innovation, a commitment to customer service at the highest level and extensive book knowledge. Flexibility and excellent organisational skills are also essential.

Our ideal candidate is willing to:

• Take responsibility to run a store like their own.
• Lead, play and support the Store Manager, Booksellers and other colleagues while having fun together.
• Build relationships with Customers, Suppliers and Authors.
• Drive performance so that the team can achieve the monthly sales budget and receive Incentives.

Key components for this job:

• Overseeing day-to-day operations of the store.
• Monitoring inventory, and security controls.
• Monitoring daily and weekly sales, to ensure monthly sales target is achieved.
• Monitoring the quality of customer service throughout the store.
• Supervising, guiding and supporting team members.
• Assisting in training and growing our people for internal promotion.
• Maximising sales and profits, while minimising controllable expenses.
• Maintaining a commitment to a strong community presence.
• Overseeing bookstore events.
• Working on the sales floor, requiring physical activity.
• Prepared to work retail hours.