Store Manager

Pepkor Speciality; Pretoria; On-site; ZAR 240,000 - 360,000; Full time

Job summary

CODE is seeking a Store Manager to oversee daily store operations, motivate the sales team, and implement store-specific strategies to ensure smooth running and high customer satisfaction.

You will manage budgets, train staff, and maintain stock, housekeeping, and visual merchandising standards while minimizing stock loss and adhering to company policies.

Qualifications

• Grade 12 is required.
• Additional retail/business qualifications are advantageous.

Responsibilities

• Recruiting, training, supervising and appraising staff.
• Managing staff.
• Managing budgets (P&L, Payroll).
• Maintaining statistical and financial records (Daily, weekly and monthly administration).
• Dealing with customer queries and complaints.
• Overseeing pricing and stock control.
• Maximizing profitability and meeting sales targets, including motivating staff.
• Visual Merchandising & Housekeeping.
• Inventory Management (Stock Management).
• Ensure The Base equipment is secured and accounted for.
• Health & safety compliance.
• Understand The Base sales targets.
• Produce a The Base specific action plan to minimize stock loss.

Skills

Three to five years retail experience

Computer literate

Good communication skills

Outstanding customer care

Till operation skills

Stockroom management

Team leadership

Planning & delegation

High stress tolerance

Flexible trading hours

Receiving procedure

Stock control

Education

Grade 12

Retail/business qualifications

Job description

CODE is seeking to employ a Store Manager who will be responsible for day-to-day activities.

The Store Manager is responsible for overseeing the daily operations of the store making sure it runs smoothly and effectively.

Their duties include motivating sales teams, creating business (store specific) strategies, implementing promotional material, managing controllable expenses, training new staff, also providing customers with a pleasant shopping experience through product knowledge, stock availability, excellent housekeeping, latest fashion trends, and minimizing stock losses.

Qualifications

• Grade 12
• Further qualifications related to retail/business will be an advantage

Knowledge, Skills and Experience

• Three to five years retail experience as an Assistant Manager/Supervisor.
• Computer Literate
• Good communication skills
• Outstanding customer care skills, the ability to interact and communicate with customers
• Accurate and efficient till operation skills
• A high standard of work on the sales floor, dedication in maintaining
• Quality standards/housekeeping standards, willingness to take initiative if a job needs to be done
• Very good record of attendance and punctuality
• Willingness to consistently apply Company values and Company policies and procedures in all aspects of your work
• Good understanding of company VM strategy in terms of stock intensity and SKU availability
• Good planning, delegation skills and the ability to lead a team
• High stress tolerance
• Ability to work trading hours of the shopping centre
• Understand the receiving procedure
• Ability to maintain the stockroom's layout and specification

Key Responsibilities

• Recruiting, training, supervising and appraising staff.
• Managing staff
• Managing budgets (P&L, Payroll)
• Maintaining statistical and financial records (Daily, weekly and monthly administration)
• Dealing with customer queries and complaints.
• Overseeing pricing and stock control.
• Maximizing profitability and setting/meeting sales targets, including motivating staff to do so.
• Visual Merchandising & Housekeeping
• Inventory Management (Stock Management)
• Ensure The Base equipment is secured and accounted for
• Be aware of health & safety rules
• Understand The Base daily/weekly/monthly sales target
• Produce a The Base specific action plan to minimize stock loss