Store Manager

Keystone Apparel Company (Pty) Ltd; Oos-Kaap; On-site; ZAR 300,000 - 600,000; Full time

Job summary

Keystone Apparel Company (Pty) Ltd in South Africa is seeking a Store Manager to lead staff in achieving sales targets, delivering outstanding customer service, and running daily operations. You will recruit, coach and motivate a high‑performance team to maximize productivity and profitability while ensuring compliance with company procedures.

The role requires effective scheduling, loss prevention awareness, maintaining store presentation standards, communicating market trends to HQ, and

Qualifications

• Lead staff in meeting sales goals, customer service targets and operating objectives.
• Create and lead a high‑performance team to drive sales, operations and HR.
• Manage the store and employees to meet or exceed sales goals.
• Identify ways to drive sales and take action to achieve targets.
• Support excellent customer service with a friendly, knowledgeable environment.
• Maintain store presentation standards and report market trends to HQ.
• Handle HR, operations and loss prevention issues with HQ.
• Ensure proper staff scheduling.
• Open and/or close the store effectively.
• Regular attendance and full-time commitment are essential.

Job description

Working here is challenging, rewarding and fun. Plus a lot of other things you'd associate with a company that's all about the great outdoors. Our mission is clear: "To equip people to make a difference in their world. Are you passionate about retail? Do you have a flair for style? If this is you, then we invite you to grow with us and become part of a challenging environment".

NATURE AND SCOPE OF DUTIES

• The Store Manager leads the staff in meeting sales goals, customer service targets and operating objectives through execution, coaching and accountability.
• Create and lead a high performance team that drives sales. Provide strong leadership to the team to execute sales generation, operational and human resources functions in the store to ensure customer satisfaction, maximum productivity and profitability, and compliance with company procedures.
• Manage the store and its employees to ensure all store sales goals are met or exceeded.
• Identify ways to drive sales generation and ensure action is taken to achieve goals.
• Support, model, and enhance the seamless customer service focus by creating an environment that is friendly, helpful, knowledgeable and quick for customers and co-workers.
• Ensure store presentation standards are achieved and maintained.
• Communicate merchandise sell-through and market trend information to HQ.
• Handle store level human resources, operational and loss prevention issues with HQ.
• Ensure proper scheduling of staff.
• Open/ and or close the store in an effective manner.
• Regular attendance and full time commitment are essential functions of the job.
• Perform additional managerial duties as necessary.