Store Leader: Drive Sales, Service & Growth

TFG (The Foschini Group); Gauteng; On-site; ZAR 260,000 - 420,000; Full time

Job summary

The Foschini Group (TFG) is seeking an experienced retail leader to drive turnover and manage store operations. The role focuses on achieving targets, controlling expenses, and reducing stock losses while leading a team and delivering excellent customer service.

Ideal candidates will have a Matric certificate and at least 3 years in retail, including 1 year in store leadership. Join us to contribute to our customer-focused omnichannel experience.

Qualifications

• Matric certificate is required.
• Minimum 3 years retail experience with at least 1 year in store leadership.
• Strong customer service and sales orientation preferred.

Responsibilities

• Drive turnover to achieve targets.
• Control expenses to meet budget.
• Manage stock losses per company standard.
• Lead people: recruitment, development, and performance management.
• Execute in-store merchandising strategy and standards.
• Ensure customer satisfaction through the customer service strategy.

Skills

Customer loyalty

Customer service

Customer value

Customer-focused

Negotiation

Sales presentations

Planning

Leadership

Education

Matric certificate

Job description

The Foschini Group (TFG) is seeking an experienced retail leader to drive turnover and manage store operations. The role focuses on achieving targets, controlling expenses, and reducing stock losses while leading a team and delivering excellent customer service.

Ideal candidates will have a Matric certificate and at least 3 years in retail, including 1 year in store leadership. Join us to contribute to our customer-focused omnichannel experience.