Store Leader: Drive Sales & People Growth

TFG Limited; Komani; Presencial; ZAR 180.000 - 280.000; Jornada completa

Descripción de la vacante

TFG Limited in Queenstown (Nonesi Mall) is seeking a Store Manager for a 45-hour week to lead operations at Exact, our fast-moving fashion retailer. You will drive turnover, control expenses, and manage stock losses while developing staff and executing merchandising standards.

You will focus on customer service, build loyalty, and deliver a strong sales process. The role requires at least matric and 3 years retail with 1 year leadership.

Formación

• Matric certificate required.
• Minimum 3 years retail experience with a minimum of 1 year store leadership experience.
• Strong leadership and customer service skills.

Responsabilidades

• Drive turnover to achieve targets.
• Control expenses.
• Manage stock losses to stay in line with company standard.
• People management including recruitment, staff development, employee relations and performance management.
• Execute in-store merchandising strategy and standards.
• Ensure customer satisfaction by delivering our customer service strategy.

Conocimientos

Leadership

Strategic Sales Planning

Negotiation & Selling

Customer Service Delivery

Customer Loyalty

Customer Value Management

Customer-Focused Approach

Buying Influences

Digital Communications with Customers

Sales Process

Policy & Procedures

Presentation Skills

Educación

Matric certificate

Descripción del empleo

TFG Limited in Queenstown (Nonesi Mall) is seeking a Store Manager for a 45-hour week to lead operations at Exact, our fast-moving fashion retailer. You will drive turnover, control expenses, and manage stock losses while developing staff and executing merchandising standards.

You will focus on customer service, build loyalty, and deliver a strong sales process. The role requires at least matric and 3 years retail with 1 year leadership.