Store Manager: Growth & Customer Experience Lead

TFG Limited; Tzaneen; On-site; ZAR 167,000 - 279,000; Full time

Job summary

TFG Limited in Tzaneen is seeking a Store Manager to lead the Exact store at Tzaneen Mall. The role focuses on driving turnover, delivering exceptional customer service, and executing merchandising standards to meet targets.

You will manage staff, controls costs, and ensure stock integrity while building customer loyalty and leading a high-performance team on-site in Limpopo. 45 hours weekly; on-site position with growth opportunities within the Exact brand.

Qualifications

• Matric certificate is required for eligibility.
• At least 3 years retail experience with a minimum of 1 year store leadership experience.

Responsibilities

• Drive turnover to achieve targets.
• Control store expenses and optimize costs.
• Manage stock losses to shrink to company standard.
• People management including recruitment, development and performance management.
• Execute in-store merchandising and customer service strategies.
• Ensure customer satisfaction and fulfill customer demands.

Skills

Drives turnover

Control expenses

Stock loss management

People management

Merchandising execution

Customer service strategy

Customer loyalty

Negotiation

Sales process

Policy & procedures

Strategic sales planning

Leadership

Education

Matric certificate

Job description

TFG Limited in Tzaneen is seeking a Store Manager to lead the Exact store at Tzaneen Mall. The role focuses on driving turnover, delivering exceptional customer service, and executing merchandising standards to meet targets.

You will manage staff, controls costs, and ensure stock integrity while building customer loyalty and leading a high-performance team on-site in Limpopo. 45 hours weekly; on-site position with growth opportunities within the Exact brand.