Store General Assistant: Customer Service & Merchandising

Cashbuild Limited; Springs; On-site; ZAR 89,000 - 123,000; Full time

Job summary

Cashbuild Limited in Springs is seeking a General Assistant for internal applications in Kwa Thema. You will handle customer service, merchandise stock, label shelves, and keep areas clean and safe while following store layouts and planograms.

Responsibilities include assisting customers, resolving complaints, and ensuring safety and accuracy of pricing. Applicants must be prepared to work shifts, weekends and public holidays, with a valid SA ID.

Qualifications

• Minimum Grade 10 or NQF 3 with 1 year related experience.
• Grade 12 without related work experience.
• Ability to communicate in English and the dominant language of the area.
• Valid South African ID or work permit.
• Ability to perform basic calculations accurately.
• Willing to work shifts, weekends and public holidays.
• Able to work under pressure.

Responsibilities

• Advise and assist Customers on correct products and queries.
• Assist with and resolve Customer complaints.
• Bulk stock area to be merchandised safely and according to Store layout plan.
• Area fully merchandised according to Store layout and planograms.
• Ensure area is free of obstacles and customers can move safely.
• Correct shelf price labelling within area of responsibility.
• Ensure daily checklists completed (canteen and toilet/showers schedule).
• OHSA safety compliance within area of responsibility.
• Stock merchandised safely for Customers and Colleagues to move safely.
• Report discrepancies to Store Manager.
• Report damaged stock within area of responsibility to Store Manager.

Skills

English communication

Basic math

Shift work

Work under pressure

Education

Grade 10 or NQF 3 + 1 year experience

Grade 12

Job description

Cashbuild Limited in Springs is seeking a General Assistant for internal applications in Kwa Thema. You will handle customer service, merchandise stock, label shelves, and keep areas clean and safe while following store layouts and planograms.

Responsibilities include assisting customers, resolving complaints, and ensuring safety and accuracy of pricing. Applicants must be prepared to work shifts, weekends and public holidays, with a valid SA ID.