Store General Assistant: Customer Service & Merchandising

Cashbuild; Johannesburg; On-site; ZAR 90,000 - 120,000; Full time

Job summary

Cashbuild in Johannesburg is seeking a General Assistant for internal applications only at Southgate. The role focuses on customer service, stock merchandising, price labelling, and maintaining store cleanliness within assigned areas.

The position requires basic math ability, English and local language communication, and willingness to work shifts, weekends, and holidays. Compliance with OHSA safety standards is essential.

Qualifications

• Minimum Grade 10 or NQF 3 and 1 year work-related experience.
• Grade 12 without related work experience.
• Ability to communicate in English and the dominant local language.
• Valid South African ID or work permit.
• Ability to perform basic calculations accurately.
• Willingness to work shifts, weekends and public holidays.
• Ability to work under pressure.

Responsibilities

• Advise and assist customers on correct products and queries.
• Assist with and resolve customer complaints.
• Merchandise bulk stock area safely according to store layout.
• Ensure area is fully merchandised according to store layout and planograms.
• Maintain obstacle-free area; stock is merchandised promptly after receipt.
• Ensure shelf price labelling is correct within area of responsibility.
• Complete required checklists when on duty (canteen and toilet/showers).
• Adhere to OHSA safety requirements and report discrepancies.

Skills

English communication

Local language awareness

Education

Grade 12

Grade 10 / NQF 3

Job description

Cashbuild in Johannesburg is seeking a General Assistant for internal applications only at Southgate. The role focuses on customer service, stock merchandising, price labelling, and maintaining store cleanliness within assigned areas.

The position requires basic math ability, English and local language communication, and willingness to work shifts, weekends, and holidays. Compliance with OHSA safety standards is essential.