Store General Assistant: Customer Service & Merchandising

Cashbuild Limited; Elias Motsoaledi Local Municipality; On-site; ZAR 56,000 - 100,000; Full time

Job summary

Cashbuild Limited at Moratiwa Crossing is seeking a General Assistant to deliver in-store customer service, merchandise stock, label prices and keep the area tidy.

You will advise customers, help resolve queries, ensure planogram compliance, maintain safe aisles and promptly shelf incoming stock. Grade 10/12 with basic arithmetic and English/local language communication are required; SA ID/work permit and willingness to work shifts are essential.

Qualifications

• Minimum Grade 10 or NQF 3 and 1 (one) year work related experience or
• Grade 12 without related work experience
• Ability to communicate in English and the dominant language spoken in the geographical area where the position is available.
• Valid South African ID or work permit
• Ability to perform basic calculations accurately.
• Must be willing to work shifts, weekends and public holidays
• Must be able to work under pressure

Responsibilities

• Advise and assist Customers on correct products and queries.
• Assist with and resolve Customer complaints
• Bulk stock area to be merchandised safely and according to Store layout plan
• Must ensure your area of responsibility is fully merchandised according to Store layout and planograms.
• Ensure that your area is free of obstacles, stock is merchandised immediately after being received and that Customers can enter and leave your aisle without any risk of injury or irritation.
• Correct shelf price labelling within area of responsibility.
• Ensure Checklist completed as required when on duty with Canteen and Toilet/Showers schedule
• Safety (OHSA) compliance within area of responsibility
• Ensure area of responsibility (racking and bulk) stock merchandised safe to Customers and Colleagues to move safely within Store
• Report any discrepancies to the Store Manager
• Report damaged stock within area of responsibility to Store Manager
• Identify and report safety improvements and hazards.

Skills

Customer service

Merchandising

Pricing labelling

Education

Grade 10 or NQF 3 (1 year related experience)

Grade 12 without related work experience

Job description

Cashbuild Limited at Moratiwa Crossing is seeking a General Assistant to deliver in-store customer service, merchandise stock, label prices and keep the area tidy.

You will advise customers, help resolve queries, ensure planogram compliance, maintain safe aisles and promptly shelf incoming stock. Grade 10/12 with basic arithmetic and English/local language communication are required; SA ID/work permit and willingness to work shifts are essential.