Store General Assistant — Customer Service & Merchandising

Cashbuild; Rustenburg; On-site; ZAR 120,000 - 144,000; Full time

Job summary

Cashbuild is seeking a General Assistant (Internal Applications Only) to deliver comprehensive customer service in-store and support merchandising, price labelling, and housekeeping within the assigned area.

Requirements include Grade 10/NQF 3 with 1 year experience or Grade 12 without related work experience; English and local language communication; valid South African ID or work permit; basic calculations; and willingness to work shifts, weekends and public holidays.

Qualifications

• Minimum Grade 10 or NQF 3 with 1 year related work experience.
• Grade 12 without related work experience.
• Ability to communicate in English and the dominant local language.
• Valid South African ID or work permit.
• Ability to perform basic calculations accurately.
• Willing to work shifts, weekends and public holidays.
• Must be able to work under pressure.

Responsibilities

• Provide excellent customer service in store.
• Advise and assist customers on correct products.
• Assist with and resolve customer complaints.
• Merchandise bulk stock area safely and according to plan.
• Ensure shelf price labelling and area cleanliness.
• Keep area fully merchandised according to layout and planograms.
• Maintain unobstructed aisles for safe entry and exit.
• Ensure safety compliance and report discrepancies.

Skills

English communication

Teamwork

Customer service

Basic calculations

Pressure handling

Education

Grade 12

Grade 10 / NQF 3 with 1 year experience

Job description

Cashbuild is seeking a General Assistant (Internal Applications Only) to deliver comprehensive customer service in-store and support merchandising, price labelling, and housekeeping within the assigned area.

Requirements include Grade 10/NQF 3 with 1 year experience or Grade 12 without related work experience; English and local language communication; valid South African ID or work permit; basic calculations; and willingness to work shifts, weekends and public holidays.