In-Store General Assistant: Customer Service & Merchandising

Cashbuild Limited; Kokstad; On-site; ZAR 100,000 - 145,000; Full time

Job summary

Cashbuild Limited is seeking a General Assistant for internal applications to support in-store customer service and merchandising. You will label shelves, maintain housekeeping, and assist customers with queries within your designated area.

The role requires basic math, good communication in English and the local language, and readiness to work shifts, weekends and public holidays. ID or work permit and a positive attitude are essential.

Qualifications

• Minimum Grade 10 or NQF 3 and 1 year work related experience or
• Grade 12 without related work experience
• Ability to communicate in English and the dominant language of the area
• Valid South African ID or work permit
• Ability to perform basic calculations accurately
• Willing to work shifts, weekends and public holidays
• Must be able to work under pressure

Responsibilities

• Advise and assist Customers on correct products and queries.
• Assist with and resolve Customer complaints
• Bulk stock area to be merchandised safely and according to Store layout plan
• Must ensure your area of responsibility is fully merchandised according to Store layout and planograms.
• Ensure that your area is free of obstacles, stock is merchandised after receipt and customers can enter/exit safely.
• Correct shelf price labelling within area of responsibility.
• Ensure Checklist completed as required when on duty with Canteen and Toilet/Showers schedule
• Safety (OHSA) compliance within area of responsibility
• Report discrepancies to Store Manager
• Report damaged stock within area of responsibility

Skills

Communication

Basic math

Work under pressure

Team player

Education

Grade 10 or NQF 3 with 1 year related experience

Grade 12 (no related experience)

Job description

Cashbuild Limited is seeking a General Assistant for internal applications to support in-store customer service and merchandising. You will label shelves, maintain housekeeping, and assist customers with queries within your designated area.

The role requires basic math, good communication in English and the local language, and readiness to work shifts, weekends and public holidays. ID or work permit and a positive attitude are essential.