Store Compliance & Risk Manager

Clicks Group Limited; Cape Town; On-site; ZAR 650,000 - 900,000; Full time

Job summary

Clicks Group in Cape Town is seeking a permanent Compliance Manager to drive operational compliance across the Clicks brand. You will oversee risk identification, reporting, and scorecarding to safeguard business performance and drive improvements.

You will coordinate SOP updates with stakeholders, manage store communications and lead a high-performing compliance team to meet strategic objectives and regulatory standards.

Qualifications

• 4-6 years of retail management experience.
• Knowledge of retail systems and procedures.
• General financial knowledge.
• Risk-related knowledge and compliance awareness.
• Knowledge of pharmaceutical processes and legislation.
• Problem-solving skills.
• Time management.
• Facilitation coaching skills.
• Interpersonal skills.
• Deciding and initiating action.
• Adhering to principles and values.
• Persuading and influencing.
• Analysing.
• Planning and organising.
• Delivering results and meeting customer expectations.
• Coping with pressures and setbacks.

Responsibilities

• Drive and evaluate operational compliance in the Clicks brand to prevent loss and risk to the business.
• Manage areas of risk identified by highlighting and reporting on benchmarks set by the business through compliance score-carding.
• Manage updating of SOPs through the compliance team to improve business performance.
• Coordinate information for score carding to provide the business with information on operational performance.
• Coordinate communications with stores to ensure awareness of information affecting store operations.
• Lead, develop and manage the compliance team to achieve business objectives.
• Engage with stakeholders regarding new initiatives impacting store processes and risk.

Skills

Team management

Retail systems

Financial knowledge

Risk knowledge

Pharma processes

Problem solving

Time management

Coaching skills

Interpersonal skills

Decision making

Principles and values

Persuading

Influencing

Analysing

Planning

Organising

Delivery

Customer focus

Pressure management

Job description

Clicks Group in Cape Town is seeking a permanent Compliance Manager to drive operational compliance across the Clicks brand. You will oversee risk identification, reporting, and scorecarding to safeguard business performance and drive improvements.

You will coordinate SOP updates with stakeholders, manage store communications and lead a high-performing compliance team to meet strategic objectives and regulatory standards.