Risk officer (Pharmacy)

Clicks Group Limited; Cape Town; On-site; ZAR 480,000 - 720,000; Full time

Job summary

Clicks Group is seeking a Pharmacy Risk Analyst to assist the Risk Manager and support national Store Operations in mitigating end-to-end risk in the front shop. You will analyze data, track risk issues, and help implement loss-prevention strategies to improve stock accuracy and financial performance.

You will work with analytics tools (Unisolv, BI, Excel, SAP) and collaborate across stores to drive timely risk insights and ongoing improvements.

Qualifications

• Essential: Relevant Degree or Diploma; SAPC registered Pharmacist Assistant.
• 3–5 years data analytics experience with exposure to retail reporting.
• 3–5 years exposure to risk and compliance management.

Responsibilities

• Assist the Risk Manager and support Store Operations to mitigate front shop risk.
• Track pharmacy risk issues for timely holistic assessments.
• Use analytics to perform trend analysis to support management decisions.
• Improve shrinkage and wastage through root cause analysis and training.
• Manage stock takes processes, controls and investigations to ensure accuracy.
• Investigate theft and fraud in pharmacies to implement improved controls.

Skills

GPP compliance

Policies & procedures

Analytics

Report writing

Numerical skills

Communication

Education

Pharmacist Assistant (SAPC)

Relevant Degree or Diploma

Tools

Unisolv

BI

Excel

SAP

Job description

Job category: Other: FMCG, Retail, Wholesale and Supply Chain

Location: Cape Town

Contract: Permanent

Remuneration: Market Related

EE position: Yes

About our company

Clicks Group

Introduction

Job Purpose:To assist the Risk Manager and support national Store Operations in identifying and mitigating end to end risk in the front shop, including minimizing losses through analysis, understanding of the business and the environment it operates in. This further includes implementing and tracking loss prevention strategies nationally and per store whilst measuring performance on an on-going basis and reacting on compliance and risk trends in a timely manner to enable the organisation to achieve its objectives.

Job Objectives:

• Supporting the risk manager in delivering a comprehensive pharmacy risk strategy and mitigates risk through the operational teams.
• Effective tracking of pharmacy risk related issues to ensure holistic risk assessments can be done in a timely manner.
• Through the use of analytics to perform trending analysis to interpret data that assists management with decision making.
• Ensure on-going improvement in shrinkage through root cause analysis and implementing agreed processes support by ongoing training and tracking strategies.
• To manage the effectiveness of stock takes process, controls and investigations to ensure valid, accurate and complete stock takes
• Ensure on-going improvement in wastage through root cause analysis and implementing agreed processes support by ongoing training and tracking strategies.
• Ensure that regular monthly reporting including, the risk status of each pharmacy, is relevant, accurate, complete and provides insights into risk management within store operations.
• Regular tracking and monitoring of all dispensing errors to risk is adequately mitigated.
• Tracking pharmacy Audit results and key audit findings to ensure risk mitigation and ongoing improvement.
• Management of pharmacy Control Self-Assessment processes and results to ensure ongoing improvement
• To manage multiple systems for effective reporting and analyse data to support continuous operational improvement. This includes developing and designing reports and processes with which operations will be able to manage shrinkage and wastage and improve financial performance
• To support the store operations teams in identifying emerging risk at pharmacy level through regular store visits, investigating potential solutions and ensuring timely and effective implementation thereof.
• Investigations into instances of theft and fraud in pharmacies to determine the key control breaks and implement improved controls

Skills:

• GPP ethical/compliance knowledge;
• Policies and procedures;
• Systems and processes;
• IT systems (Unisolv, BI, Excel & SAP)
• Desirable: Knowledge and understanding of CSA and audit
• Analytical skills
• Report writing skills
• Numerical skills
• Presentation and communication skills (verbal and written)
• Strong client orientation
• Self-directed and able to work independently
• Planning and organizing skills
• Trend and root cause analysis;
• Analyzing
• Applying Expertise and Technology
• Delivering Results and Meeting Customer Expectations
• Planning and Organizing
• Presenting and Communicating Information
• Writing and Reporting
• Achieving Personal Work Goals and Objectives
• Adapting and Responding to Change
• Following Instructions and Procedures

Experience:

• Essential: Relevant Degree or Diploma; Qualified Pharmacist Assistant (must be registered with SAPC)
• 3-5 years relevant data analytics experience with specific exposure to business process / retail reporting
• 3-5 years exposure to management of risk and compliance.
• Any other training or certification within risk management, financial management, loss management (Desirable)

Why Clicks;

We look for customer-obsessed people with a “can-do” attitude, that are professional and passionate about their Careers.

Clicks Groups employee value proposition focuses on people, passion, and opportunities. We care about and contribute to the well-being of people, the environment and communities, while the group’s growth strategy provides our people with unlimited opportunities.

We endeavour to provide feedback to all candidates whenever possible, however, if you don't hear from us in 2 - 4 weeks, please consider your application unsuccessful.

All positions will be filled in accordance with our Groups Employment Equity plan.

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