Store Manager (Retail)

Staff Solutions; Vryburg; On-site; ZAR 250,000 - 420,000; Full time

Job summary

Staff Solutions in South Africa is seeking an experienced Store Manager to oversee daily retail operations, asset care, stock control, merchandising, and customer service.

You will lead a team, drive sales targets, ensure cash handling integrity, safety compliance, and staff development. This role requires a proactive leader with a passion for retail excellence and operational discipline.

Qualifications

• Matric certificate.
• NQF 5/6 in Retail/Business Management (preferred).
• Valid driver’s license (Code 8).
• 2-5 years in retail/sales/operations as Assistant Manager/ Store Manager.

Responsibilities

• Asset & Store Maintenance: Keep the store neat, coordinate repairs, secure assets.
• Stock Control: Manage stock levels, reorder, identify slow-moving items, conduct stock takes, control shrinkage.
• Merchandising: Oversee product displays, layout, promotions, and maintain housekeeping standards.
• Marketing & Sales: Implement promotions, lead staff in displays, participate in marketing activities, achieve sales targets, organize events.
• Administration & Cash Handling: Maintain admin standards, oversee cash procedures, manage expenses, report daily figures.
• Security & Risk: Ensure security protocols are followed, monitor security staff, handle alarm calls, ensure health & safety standards.
• Customer Service: Train staff, assist customers, handle inquiries/complaints, enhance customer satisfaction.
• People Management: Assign duties, motivate, train, evaluate staff, manage staffing and attendance, conduct meetings.

Skills

Analytical thinking

Coaching

Customer focus

Decision-making

Leadership

Problem-solving

Performance driven

Education

Matric certificate

NQF 5/6 in Retail/Business Management

Job description

Key Responsibilities:

• Asset & Store Maintenance: Keep the store neat, coordinate repairs, secure assets.
• Stock Control: Manage stock levels, reorder, identify slow-moving items, conduct stock takes, control shrinkage.
• Merchandising: Oversee product displays, layout, promotions, and maintain housekeeping standards.
• Marketing & Sales: Implement promotions, lead staff in displays, participate in marketing activities, achieve sales targets, organize events.
• Administration & Cash Handling: Maintain admin standards, oversee cash procedures, manage expenses, report daily figures.
• Security & Risk: Ensure security protocols are followed, monitor security staff, handle alarm calls, ensure health & safety standards.
• Customer Service: Train staff, assist customers, handle inquiries/complaints, enhance customer satisfaction.
• People Management: Assign duties, motivate, train, evaluate staff, manage staffing and attendance, conduct meetings.

Minimum Requirements:

• Matric certificate
• NQF 5/6 in Retail/Business Management (preferred)
• Valid driver’s license (Code 8)
• 2-5 years in retail/sales/operations as Assistant Manager/ Store Manager

Competencies:

• Analytical thinking
• Coaching
• Customer focus
• Decision-making
• Leadership
• Problem-solving
• Performance driven.