About the Role Our client, a major telecommunications service provider, is seeking a highly skilled Specialist Telecommunications Technician to join their field operations team in Benoni . This role involves the installation, maintenance, and repair of complex telecommunications infrastructure, including fiber optic networks, cellular base stations, and associated equipment. You will be responsible for ensuring the reliability and performance of critical communication services for a wide range of customers. The ideal candidate will possess in-depth technical knowledge of telecommunications systems, excellent problem-solving skills, and a commitment to providing high-quality service in the Gauteng region. This is a hands-on role requiring travel to various sites.
Key Responsibilities
- Install, configure, test, and maintain telecommunications equipment, including routers, switches, modems, and cellular network hardware.
- Perform fiber optic splicing, termination, and testing for broadband and network connectivity.
- Troubleshoot and diagnose faults in telecommunications systems, identifying root causes and implementing effective solutions.
- Conduct site surveys and plan installations to ensure optimal equipment placement and signal integrity.
- Respond to service calls and emergency repair requests promptly to minimize downtime.
- Ensure all installations and repairs comply with company standards, safety regulations, and industry best practices.
- Maintain accurate records of work performed, including site details, equipment configurations, and troubleshooting steps.
- Collaborate with network operations centers and other technical teams to resolve complex issues.
- Provide technical guidance and support to junior technicians as needed.
Requirements
- Relevant technical qualification or certification in Telecommunications, Electronics, or a related field.
- Minimum of 3 years of experience in a telecommunications technician role, with hands-on experience in fiber optics and wireless technologies.
- Proficiency in using specialized telecommunications testing equipment (e.g., OTDR, spectrum analyzers).
- Strong understanding of network protocols (TCP/IP, MPLS) and telecommunications infrastructure.
- Ability to read and interpret technical drawings, schematics, and service orders.
- Excellent problem-solving skills and attention to detail.
- Physical ability to work in various environments, including heights and confined spaces, as required.
- Must possess a valid driver's license and have a clean driving record.
- Good communication and customer service skills.
- Willingness to work flexible hours, including evenings and weekends, to meet operational demands in Benoni and surrounding areas.
Benefits
- Competitive salary package reflective of your expertise.
- Opportunity to work with advanced telecommunications technologies.
- Ongoing training and professional development to enhance your skills.
- Company vehicle, tools, and safety equipment provided.
- Medical aid and retirement fund benefits.
- A role that directly impacts connectivity for a large customer base in Gauteng .