About the Role
Our client is seeking a skilled and experienced Telecommunications Infrastructure Specialist to join their operations team, based inSoweto. This role is crucial for maintaining and upgrading the company's telecommunications infrastructure, ensuring optimal performance and reliability of services for a large customer base. You will be involved in the installation, configuration, troubleshooting, and repair of various telecommunications systems, including fiber optics, copper cabling, and associated network hardware. The ideal candidate possesses strong technical skills, a hands-on approach, and a commitment to quality and service delivery. This is an excellent opportunity to contribute to a vital infrastructure network within a dynamic urban environment.
Key Responsibilities
- Install, test, and maintain telecommunications infrastructure, including fiber optic and copper cabling.
- Configure and manage network equipment such as routers, switches, and modems.
- Diagnose and resolve technical issues related to network connectivity and service delivery.
- Perform routine inspections and preventative maintenance on infrastructure components.
- Respond to service tickets and urgent repair requests in a timely manner.
- Ensure all work adheres to technical standards, safety regulations, and company policies.
- Document infrastructure changes, repairs, and maintenance activities.
- Assist in the planning and implementation of infrastructure upgrades and new deployments.
- Collaborate with other technical teams to ensure seamless service integration.
- Provide technical support to field technicians and end-users as needed.
Requirements
- High school diploma or equivalent; a relevant technical qualification or certification in telecommunications or networking is preferred.
- Minimum of 3 years of experience in telecommunications infrastructure installation, maintenance, or support.
- Proven experience with fiber optic and copper cabling technologies and testing equipment.
- Solid understanding of networking principles, including TCP/IP, Ethernet, and basic routing/switching.
- Experience with troubleshooting tools and diagnostic procedures.
- Ability to read and interpret technical drawings and schematics.
- Strong problem-solving skills and attention to detail.
- Good communication and customer service skills.
- Must possess a valid driver's license and be able to work in various environmental conditions.
- Willingness to work flexible hours, including potential overtime and on-call duties.
Benefits
- Competitive salary commensurate with experience.
- Comprehensive medical and retirement benefits.
- Opportunities for skill development and further certifications.
- Work on essential telecommunications infrastructure projects.
- Supportive team environment focused on collaboration.
- Paid time off.
- Potential for career advancement within the organization.
- Contribution to improving digital connectivity in the community.