Spa Manager

Placements24; Siyancuma Local Municipality; On-site; ZAR 420,000 - 660,000; Full time

Benefits offered by this job

Performance bonuses

Health insurance

Retirement benefits

Professional development

Discounts on services and products

Dynamic work environment

Job summary

Placements24 is seeking a dynamic Spa Manager for our premier wellness facility in Upington. You will lead therapists and front desk staff, oversee daily operations, and drive profitability while maintaining exceptional client experiences.

Key responsibilities include staffing, budgeting, marketing initiatives, and ensuring health and safety standards are met. This role requires strong leadership and a passion for wellness and beauty services.

Qualifications

• Proven experience in spa management or similar leadership role.
• Strong understanding of spa treatments and industry best practices.
• Excellent leadership, communication, and interpersonal skills.
• Experience with spa management software and business operations.
• Background in beauty therapy is advantageous.

Responsibilities

• Oversee all aspects of spa operations, including scheduling, inventory management, and client relations.
• Recruit, train, supervise, and motivate spa staff to ensure high performance and excellent customer service.
• Develop and implement marketing strategies to attract new clients and retain existing ones.
• Manage the spa's budget, financial performance, and profitability.
• Ensure compliance with health, safety, and hygiene regulations.

Skills

Spa management

Leadership

Communication

Interpersonal skills

Spa software

Business operations

Beauty therapy

Tools

Spa management software

Job description

About the Role

Our client is seeking a dynamic and experienced Spa Manager to oversee operations at their premier wellness facility in Upington . You will be responsible for managing daily operations, leading a team of therapists and front desk staff, ensuring exceptional client experiences, and driving profitability. This role requires strong leadership, excellent organizational skills, and a passion for the wellness and beauty industry. You will ensure the spa maintains high standards of service, ambiance, and treatment quality, contributing to the success and reputation of the spa in Upington .

Key Responsibilities

• Oversee all aspects of spa operations, including scheduling, inventory management, and client relations.
• Recruit, train, supervise, and motivate spa staff to ensure high performance and excellent customer service.
• Develop and implement marketing strategies to attract new clients and retain existing ones.
• Manage the spa's budget, financial performance, and profitability.
• Ensure compliance with health, safety, and hygiene regulations.

Requirements

• Proven experience in spa management or a similar leadership role in the hospitality or wellness industry.
• Strong understanding of spa treatments, services, and industry best practices.
• Excellent leadership, communication, and interpersonal skills.
• Proficiency in spa management software and business operations.
• A background in beauty therapy or a related field is advantageous.

Benefits

• Competitive annual salary with performance-based bonuses.
• Comprehensive health insurance and retirement benefits.
• Opportunities for professional development and industry certifications.
• Generous discounts on spa services and products.
• A stimulating work environment with a focus on client well-being and team success.