Spa Manager

Craven Cottage CC; South Africa; On-site; ZAR 250,000 - 350,000; Full time

Job summary

Craven Cottage CC in South Africa seeks a highly qualified spa professional to deliver exemplary treatments and personalized wellness advice. Candidates should possess a CIDESCO Beauty & Spa Management Diploma and an Advanced Diploma in Spa and Salon Management. The role includes managing luxury guest experiences and maintaining high standards of treatment rooms and offerings.

Ideal applicants will have a minimum of 5 years experience in a five-star spa environment, alongside expertise in high-end skincare brands and a strong financial management background.

Qualifications

• At least 5+ years international experience in a 5* spa or luxury wellness brand.
• Ability to source exclusive global product lines.
• Experience in managing luxury guest journeys.

Responsibilities

• Conduct treatments and therapies for guests.
• Recommend wellness products personalized for each client.
• Maintain treatment rooms to high standards of cleanliness and aesthetics.

Skills

Conduct treatments and therapies

Expertise in high-end skincare brands

VIP/HNW clientele experience

Spa Financial management

Education

CIDESCO Beauty & Spa Management Diploma

Advanced Diploma in Spa and Salon Management

Grade 12

Massage Therapy Courses

Job description

Duties

• Conduct treatments and therapies
• Recommend wellness products
• Maintain treatment rooms
• Ensure guest comfort
• Execute meticulous, unhurried, custom-tailored treatments.
• Anticipate guest preferences using data from the CRM profile before arrival.
• Serve as an expert wellness advisor, prescribing personalized home care regimes.
• Maintain pristine room aesthetics aligned with luxury sensory branding (scent, lighting, sound).
• Oversee the end-to-end luxury guest journey, ensuring zero friction points.
• Direct the financial strategy, maximizing yield per treatment and treatment area.
• Uphold strict health, safety and quality standards.
• Source exclusive global product lines and design signature treatment packages.
• Upsell treatments & products

Requirements

• Grade 12
• CIDESCO Beauty & Spa Management Diploma
• Advanced Diploma in Spa and Salon Management
• Massage Therapy Courses
• Spa Financial management experienceAt least 5+ years international 5* spa or luxury wellness brand
• Expertise in high-end skincare brands
• VIP/HNW clientele experience