Spa Manager

Placements24; LegKraal Gate; On-site; ZAR 420,000 - 540,000; Full time

Benefits offered by this job

Competitive pay

Health benefits

Employee discounts

Training & development

Prestigious spa environment

Job summary

Placements24 in Mahikeng seeks an experienced Spa Manager to oversee operations at a luxurious spa facility. You will lead staff, optimize daily operations, and drive business growth while maintaining exceptional client experiences.

This role requires strong leadership, financial acumen, and a passion for wellness. You will implement marketing strategies, manage budgets, ensure health and safety compliance, and foster a positive work environment.

Qualifications

• Proven experience in spa management or senior leadership in hospitality/wellness.
• Strong knowledge of spa operations and client service standards.
• Excellent leadership and communication skills.
• Proficient in financial management and budgeting.

Responsibilities

• Oversee daily spa operations, staff scheduling, and inventory.
• Lead and train spa therapists and reception staff.
• Ensure high-quality treatments and exceptional service.
• Develop strategies to increase client satisfaction and revenue.
• Maintain health, safety, and hygiene compliance.

Skills

Spa management

Staff leadership

Budget control

Customer service

Health & safety

Job description

About the Role

Our client is seeking a dynamic and experienced Spa Manager to oversee operations at their luxurious spa facility in Mahikeng . This leadership role involves managing staff, optimizing daily operations, ensuring exceptional client experiences, and driving business growth. You will be responsible for maintaining the spa's high standards of service, implementing effective marketing strategies, and fostering a positive work environment for the spa team. This is a key position for an individual passionate about the wellness industry and skilled in operational leadership and client relations.

Key Responsibilities

• Manage daily spa operations, including staff scheduling, inventory control, and facility maintenance.
• Lead, train, and motivate a team of spa therapists and reception staff.
• Ensure the delivery of high-quality spa treatments and exceptional customer service.
• Develop and implement strategies to increase client satisfaction, retention, and revenue.
• Manage spa budgets, financial performance, and operational costs effectively.
• Maintain compliance with all health, safety, and hygiene regulations.

Requirements

• Proven experience in spa management or a senior leadership role within the hospitality or wellness industry.
• Strong understanding of spa operations, treatments, and client service standards.
• Excellent leadership, communication, and interpersonal skills.
• Proficiency in financial management and budget control.
• Ability to problem-solve effectively and make sound operational decisions.
• A passion for wellness and a commitment to creating a relaxing and rejuvenating client experience.

Benefits

• Competitive salary and performance-based bonus structure.
• Comprehensive health benefits package.
• Generous employee discounts on spa services and retail products.
• Opportunities for professional development and continuing education.
• A prestigious work environment in a leading spa located in Mahikeng .