Spa Operations Leader | Growth & Guest Experience

Placements24; LegKraal Gate; On-site; ZAR 420,000 - 540,000; Full time

Benefits offered by this job

Competitive pay

Health benefits

Employee discounts

Training & development

Prestigious spa environment

Job summary

Placements24 in Mahikeng seeks an experienced Spa Manager to oversee operations at a luxurious spa facility. You will lead staff, optimize daily operations, and drive business growth while maintaining exceptional client experiences.

This role requires strong leadership, financial acumen, and a passion for wellness. You will implement marketing strategies, manage budgets, ensure health and safety compliance, and foster a positive work environment.

Qualifications

• Proven experience in spa management or senior leadership in hospitality/wellness.
• Strong knowledge of spa operations and client service standards.
• Excellent leadership and communication skills.
• Proficient in financial management and budgeting.

Responsibilities

• Oversee daily spa operations, staff scheduling, and inventory.
• Lead and train spa therapists and reception staff.
• Ensure high-quality treatments and exceptional service.
• Develop strategies to increase client satisfaction and revenue.
• Maintain health, safety, and hygiene compliance.

Skills

Spa management

Staff leadership

Budget control

Customer service

Health & safety

Job description

Placements24 in Mahikeng seeks an experienced Spa Manager to oversee operations at a luxurious spa facility. You will lead staff, optimize daily operations, and drive business growth while maintaining exceptional client experiences.

This role requires strong leadership, financial acumen, and a passion for wellness. You will implement marketing strategies, manage budgets, ensure health and safety compliance, and foster a positive work environment.