Soweto Tour Guide Coordinator - Hospitality & Ops Lead

Placements24; Soweto; On-site; ZAR 180,000 - 300,000; Full time

Benefits offered by this job

Company-provided resources for tour co

Growth opportunities in tourism

Vibrant tourism sector experience

Job summary

Placements24 is seeking a dedicated Tour Guide Coordinator in Soweto, Gauteng. The role focuses on coordinating daily tour guide activities, briefing guides on routes and safety, and ensuring high standards of hospitality for visitors.

You will manage bookings, feedback, and materials to enhance the guest experience and uphold regulatory compliance. The ideal candidate has proven experience in tour operations or hospitality coordination, excellent organizational and communication skills, and

Qualifications

• Experience in tour operations or hospitality coordination.
• Strong knowledge of Soweto, Gauteng attractions, history and logistics.
• Excellent written and verbal communication.
• Ability to brief and motivate guides.

Responsibilities

• Coordinate daily tour guide schedules and assignments.
• Brief guides on routes, safety procedures, and service standards.
• Manage bookings and allocate guides to tours.
• Liaise with clients to confirm tour details and requirements.
• Monitor performance and gather client feedback for quality control.
• Assist in developing tour information and materials.

Skills

Organizational skills

Time management

Communication skills

Interpersonal skills

Customer service

Tools

Microsoft Office Suite

Job description

Placements24 is seeking a dedicated Tour Guide Coordinator in Soweto, Gauteng. The role focuses on coordinating daily tour guide activities, briefing guides on routes and safety, and ensuring high standards of hospitality for visitors.

You will manage bookings, feedback, and materials to enhance the guest experience and uphold regulatory compliance. The ideal candidate has proven experience in tour operations or hospitality coordination, excellent organizational and communication skills, and