Hybrid Tour Operations Coordinator - Upington

Placements24; Upington; Hybrid; ZAR 350,000 - 480,000; Full time

Benefits offered by this job

Competitive salary and benefits

Hybrid work arrangement

Professional development in tour管理

Job summary

Placements24 in Upington, South Africa, seeks a well-organized Tour Guide Coordinator to support our team of tour guides. You will schedule guides, coordinate logistics, and prepare tour materials while serving as a liaison between guides and management.

The hybrid nature of the role allows for efficient management of administrative tasks and on-site coordination. This hybrid role blends on-site coordination with admin tasks, enabling efficient planning and proactive problem-solving to deliver

Qualifications

• Experience in tour operations, hospitality, or related coordination.
• Strong organizational and scheduling skills with meticulous attention to detail.
• Excellent communication and interpersonal abilities.
• Familiarity with office software and tour booking systems.
• Passion for local culture and proactive problem-solving.
• Ability to coordinate both remotely and on-site in Upington region.

Responsibilities

• Schedule and assign tour guides for various tours, ensuring adequate coverage.
• Coordinate tour logistics, including transportation, entry permits, and activity bookings.
• Prepare and distribute tour information packs, maps, and essential materials to guides and clients.
• Serve as a primary point of contact for guides, addressing their needs and resolving issues.
• Liaise with marketing and sales teams to align tour offerings with customer expectations.
• Gather feedback from guides and clients to identify service improvements.

Skills

Organizational skills

Scheduling abilities

Communication & interpersonal skills

Attention to detail

Remote coordination ability

Tools

Tour booking systems

Office software

Job description

Placements24 in Upington, South Africa, seeks a well-organized Tour Guide Coordinator to support our team of tour guides. You will schedule guides, coordinate logistics, and prepare tour materials while serving as a liaison between guides and management.

The hybrid nature of the role allows for efficient management of administrative tasks and on-site coordination. This hybrid role blends on-site coordination with admin tasks, enabling efficient planning and proactive problem-solving to deliver