Somewhere.com | Front Desk SDR - 16140

Somewhere

South Africa

Remote

ZAR 809,000 - 1,133,000

Full time

14 days+

Application generator

Don’t send a generic resume — generate a resume and cover letter tailored to this exact role.

Get past ATS filters

Benefits offered by this job

Stable long-term remote role

Growth potential

Supportive leadership team

Job summary

A healthcare practice is seeking a Front Desk Sales Development Representative (SDR) to manage inbound leads and ensure a professional client experience. This remote role in South Africa requires strong sales and communication skills, along with a detail-oriented and client-focused attitude. Candidates should have proven experience in sales or administrative roles, and be proactive and friendly when engaging with clients. Join this mission-driven team making a difference in patients' lives.

Qualifications

Proven experience in sales, client service, or administrative roles.
Strong understanding of CRM tools and lead management processes.
Experience with invoicing and appointment scheduling systems.
Excellent spoken and written English communication.

Responsibilities

Respond promptly to inbound leads and phone calls.
Conduct 10-15 minute discovery calls using a provided script.
Schedule appointments and manage the client calendar efficiently.
Assist in creating custom pricing plans post-evaluation.
Handle invoicing and perform light front desk administrative duties.
Maintain accurate records in the CRM system.
Maintain accurate records in the CRM system and ensure consistent follow-up.

Skills

Sales experience

Client service experience

CRM tools knowledge

Invoicing systems experience

Excellent English communication

Objection handling skills

Detail-oriented

Job description

Join to apply for the Somewhere.com | Front Desk SDR - 16140 role at Somewhere

Get AI-powered advice on this job and more exclusive features.

Front Desk Sales Development Representative (SDR)
Location: Remote (South Africa)
Client location: Illinois, USA
Employment Type: Full-time, Direct Hire
Time Zone: Full-time position aligned with US Central Time (8 a.m. - 6 p.m. CST). Ce
Salary: Competitive salary (USD)
About The Client
Our Client in physical theraphy is a growing healthcare practice based in Illinois, focused on delivering personalized physical therapy and rehabilitation services. The team is expanding and looking to streamline its client intake and lead management process. To support this growth, the company is hiring a dedicated Front Desk Sales Development Representative (SDR) who will manage inbound leads, schedule consultations, and ensure every potential client receives a fast, friendly, and professional experience.
Role Overview
The Front Desk SDR will play a key role in handling incoming client inquiries, converting leads into scheduled appointments, and providing administrative support to ensure smooth daily operations. This is an ideal opportunity for someone who enjoys client interaction, thrives in a fast-paced environment, and has a strong service-oriented mindset.
Key Responsibilities

Respond promptly to inbound leads and phone calls (ideally within 1-5 minutes of lead entry).
Conduct 10-15 minute discovery calls using a provided script to assess client needs.
Schedule appointments and manage the client calendar efficiently.
Assist in creating custom pricing plans post-evaluation.
Handle invoicing and perform light front desk administrative duties.
Manage client objections effectively, particularly around pricing and insurance coverage.
Maintain accurate records in the CRM system and ensure consistent follow-up.

Requirements
Hard Skills

Proven experience in sales, client service, or administrative roles.
Strong understanding of CRM tools and lead management processes.
Experience with invoicing and appointment scheduling systems.

Soft Skills

Excellent spoken and written English communication.
Confident, friendly, and proactive when engaging with clients.
Strong objection-handling and active listening skills.
Detail-oriented, organized, and reliable under pressure.

Why Join Our Client’s Team

Be part of a mission-driven healthcare team making a difference in patients’ lives.
Work closely with a dedicated and supportive leadership team.
Enjoy a stable, long-term remote role with growth potential.

Seniority level