Software Product Manager – Partner & Sales Enablement

Pinnacle; Midrand; On-site; ZAR 600,000 - 800,000; Full time

Job summary

Pinnacle is seeking an IBM Software Product Manager in Midrand, South Africa. The role centers on delivering exceptional customer service while handling administrative duties for the IBM software portfolio and becoming a product expert to support revenue and profit objectives.

You will work with partners, manage leads, present to clients, and ensure SLAs and vendor alignment, contributing to business development and market growth within the ICT distribution space.

Qualifications

• Matric with mathematics is essential.
• Excellent computer skills: MS Word, Excel, Outlook, and PowerPoint.
• Excellent verbal and written business communication skills.
• Organized and deadline-driven with good time management.
• Excellent interpersonal skills.

Responsibilities

• Execute activities to achieve monthly sales targets.
• Maintain and grow the existing product partner base by assisting with account planning and customer mapping.
• Liaise and engage with partners regularly to grow their share of the wallet.
• Present product/brand presentations to customers and partners.
• Generate leads and manage the sales process together with the partner.
• Present status of the development plan back to the vendor.
• Ensure operational excellence of vendor within the partner.
• Ensure all SLAs are met timeously.
• Understand and implement Pinnacle strategy and policies in alignment with product.

Skills

MS Word

MS Excel

MS Outlook

PowerPoint

Verbal communication

Written communication

Interpersonal skills

Time management

Organized

Education

Matric + Mathematics

Tools

ERP system

Forex calculations

Software tools familiarity

Job description

Pinnacle is seeking an IBM Software Product Manager in Midrand, South Africa. The role centers on delivering exceptional customer service while handling administrative duties for the IBM software portfolio and becoming a product expert to support revenue and profit objectives.

You will work with partners, manage leads, present to clients, and ensure SLAs and vendor alignment, contributing to business development and market growth within the ICT distribution space.