Social Support Facilitator

Placements24; Vereeniging; On-site; ZAR 180,000 - 280,000; Full time

Benefits offered by this job

Medical aid

Provident fund

Professional development

Supportive team

Job summary

Placements24 in Vereeniging, Gauteng, seeks a dedicated Social Support Facilitator to empower individuals and families facing social challenges. You will provide direct support, develop tailored service plans, and liaise with agencies to connect clients with housing, healthcare, and employment resources.

Ideal candidates hold a relevant qualification in Social Work or related field, demonstrate strong empathy and crisis intervention skills, and are willing to travel within the Vereeniging area.

Qualifications

• Requires a relevant qualification in Social Work, Psychology, Community Development, or related field.
• Demonstrated ability to conduct needs assessments and develop tailored support plans.
• Excellent communication, active listening, and empathetic skills.
• Knowledge of social welfare systems and resources in Gauteng.

Responsibilities

• Provide direct support and counseling to clients experiencing social difficulties.
• Assist clients in accessing housing, employment, and healthcare services.
• Develop individualized support plans with clients.
• Conduct needs assessments and follow-up with clients regularly.
• Facilitate group sessions and workshops on life skills.
• Liaise with government agencies, NGOs, and service providers.
• Maintain confidential case notes and records.
• Advocate for clients' needs within systems.
• Respond to crisis situations and provide immediate support.
• Monitor client progress and adjust plans as needed.

Skills

Active listening

Empathy

Crisis intervention

Excellent communication

Education

Social Work qualification

Tools

Case management software

Microsoft Office

Job description

About the Role

Our client is seeking a dedicated and empathetic Social Support Facilitator to join their community services team in Vereeniging, Gauteng . This hands-on role focuses on providing direct assistance and guidance to individuals and families facing social challenges, helping them access resources and build resilience. You will work closely with clients to understand their needs and develop tailored support plans. The ideal candidate is passionate about social justice, possesses strong interpersonal skills, and is committed to empowering vulnerable members of the Vereeniging community. This is an opportunity to be a catalyst for positive change and contribute to the well-being of individuals and families in a meaningful way.

Key Responsibilities

• Provide direct support and counseling to clients experiencing social difficulties.
• Assist clients in accessing essential services such as housing, employment, and healthcare.
• Develop individualized support plans in collaboration with clients.
• Conduct needs assessments and follow-up with clients regularly.
• Facilitate group sessions and workshops on relevant life skills.
• Liaise with government agencies, NGOs, and other service providers.
• Maintain accurate and confidential case notes and records.
• Advocate for clients' needs within various systems.
• Respond to crisis situations and provide immediate support.
• Monitor client progress and adjust support plans as necessary.

Requirements

• A relevant qualification in Social Work, Psychology, Community Development, or a related field.
• Prior experience in a social work or community support role.
• Demonstrated ability to conduct needs assessments and develop support plans.
• Excellent communication, active listening, and empathetic skills.
• Knowledge of social welfare systems and community resources in Gauteng .
• Ability to work independently and as part of a collaborative team.
• Strong problem-solving and crisis intervention skills.
• Proficiency in relevant case management software and Microsoft Office Suite.
• Willingness to travel within the Vereeniging area and attend community events.
• A deep commitment to serving vulnerable populations and promoting social inclusion.

Benefits

• Our client offers a competitive salary and a comprehensive benefits package, including medical aid and a provident fund.
• You will benefit from ongoing professional development opportunities and work within a supportive team environment.
• This role provides the satisfaction of making a direct, positive impact on the lives of individuals and families in the Vereeniging community.
• Our client fosters a culture of growth, respect, and dedication to social well-being in the Gauteng province.