Social Support Facilitator

Placements24; Soweto; On-site; ZAR 180,000 - 300,000; Full time

Benefits offered by this job

Competitive salary

Professional development

Training and team-building

Supportive work environment

Community impact

Job summary

Placements24 seeks a compassionate Social Support Facilitator to empower individuals and families in Soweto, Gauteng. You will connect community members with resources, provide guidance, and support well-being through direct client work and partnerships with local agencies.

The role emphasizes empathetic counseling, advocacy, and ethical service delivery within a vibrant Gauteng community. A relevant qualification and experience are required to drive positive social change.

Qualifications

• A qualification in Social Work, Community Development, Psychology, or a related field.
• Minimum 2 years of experience in social support or community service.
• Strong understanding of social issues affecting Soweto communities.
• Excellent interpersonal and communication skills.

Responsibilities

• Provide direct support and guidance to individuals and families in need.
• Assist clients in identifying their needs and developing achievable goals.
• Facilitate access to social services, housing, employment assistance, and other resources.
• Conduct assessments of client situations and maintain accurate records.
• Offer emotional support and counseling to clients navigating difficult circumstances.
• Liaise with government departments, NGOs, and community stakeholders.
• Organize and facilitate support group meetings and community awareness initiatives.
• Advocate for the rights and needs of clients within the community.
• Monitor client progress and the effectiveness of support plans.
• Ensure confidentiality and maintain professional ethical standards.

Skills

Empathy

Active listening

Communication

Problem-solving

Collaboration

Education

Social Work degree

Job description

About the Role

Our client, a community-focused organization dedicated to empowering individuals and families in Soweto, Gauteng , is seeking a compassionate and motivated Social Support Facilitator. This role involves providing essential assistance and guidance to individuals facing social challenges, helping them to access resources and improve their quality of life. You will be instrumental in connecting community members with the support they need to thrive. This is a rewarding opportunity to make a tangible difference within the vibrant community of Soweto , contributing to the well-being of its residents in the Gauteng province.

Key Responsibilities

• Provide direct support and guidance to individuals and families in need.
• Assist clients in identifying their needs and developing achievable goals.
• Facilitate access to social services, housing, employment assistance, and other resources.
• Conduct assessments of client situations and maintain accurate records.
• Offer emotional support and counseling to clients navigating difficult circumstances.
• Liaise with relevant government departments, NGOs, and community stakeholders.
• Organize and facilitate support group meetings and community awareness initiatives.
• Advocate for the rights and needs of clients within the community.
• Monitor client progress and the effectiveness of support plans.
• Ensure confidentiality and maintain professional ethical standards at all times.

Requirements

• A qualification in Social Work, Community Development, Psychology, or a related field.
• Experience (minimum 2 years) working in a social support or community service role.
• Strong understanding of social issues affecting communities in Soweto .
• Excellent interpersonal, communication, and active listening skills.
• Ability to empathize with and relate to individuals from diverse backgrounds.
• Proficiency in problem-solving and resource mobilization.
• Ability to work independently and as part of a collaborative team.
• Familiarity with local resources and service providers in Gauteng .
• Good organizational skills and attention to detail for record-keeping.
• A genuine passion for serving and uplifting the community.

Benefits

This position offers a competitive salary package, commensurate with your experience and commitment. Our client provides a supportive work environment and opportunities for professional development within the social services sector. You will have the profound satisfaction of contributing directly to the betterment of the Soweto community and making a positive impact on individual lives. Employees have access to ongoing training and team-building activities. Join a dedicated team focused on positive social change and empowerment in the Gauteng region.