Social Support Facilitator

Placements24; Cape Town; Hybrid; ZAR 240,000 - 360,000; Full time

Benefits offered by this job

Competitive salary

Hybrid work model

Professional development and training

Supportive team environment

Community impact

Job summary

Placements24 seeks a compassionate Social Support Facilitator to join our team in Upington, offering hybrid work with on-site and remote engagement. You will connect individuals and families with essential social services, provide guidance, and support navigating challenging life circumstances to improve community resilience.

The role involves assessing needs, facilitating access to resources, and delivering emotional support while collaborating with local service providers and maintaining

Qualifications

• A qualification in Social Work, Community Development, or related field.
• Experience in providing social support, case management, or community liaison services.
• Good understanding of social welfare systems and available resources in the Northern Cape.
• Strong interpersonal, communication, and empathetic listening skills.

Responsibilities

• Assess the social and practical needs of clients and provide appropriate support.
• Facilitate access to social grants, housing assistance, healthcare services, and other essential resources.
• Provide emotional support and counseling to individuals and families facing crisis situations.
• Develop and maintain relationships with local service providers and community organizations.
• Maintain accurate client records and document interventions and progress.
• Organize and lead support groups or community information sessions.

Skills

Interpersonal skills

Communication

Empathetic listening

Education

Social Work / Community Development qualification

Job description

About the Role

Our client is looking for a compassionate and resourceful Social Support Facilitator to join their team in Upington . This role focuses on connecting individuals and families with essential social services, providing guidance, and offering support to navigate challenging life circumstances. You will work as part of a dedicated team, contributing to the well-being and resilience of the community. This hybrid position allows for both remote engagement and on-site interaction, providing a flexible approach to delivering vital support services in the Northern Cape .

Key Responsibilities

• Assess the social and practical needs of clients and provide appropriate support.
• Facilitate access to social grants, housing assistance, healthcare services, and other essential resources.
• Provide emotional support and counseling to individuals and families facing crisis situations.
• Develop and maintain relationships with local service providers and community organizations.
• Maintain accurate client records and document interventions and progress.
• Organize and lead support groups or community information sessions.

Requirements

• A qualification in Social Work, Community Development, or a related field.
• Experience in providing social support, case management, or community liaison services.
• Good understanding of social welfare systems and available resources in the Northern Cape .
• Strong interpersonal, communication, and empathetic listening skills.
• Ability to work independently and collaboratively in a hybrid work model.
• Proficiency in relevant languages and knowledge of the local context in Upington are highly valued.

Benefits

• Competitive salary and benefits package.
• Flexible working arrangements through the hybrid model.
• Opportunities for professional development and training in social support.
• A supportive team environment focused on community impact.
• Contribution to social upliftment initiatives in the region.