Community Support Officer

Placements24; Upington; On-site; ZAR 180,000 - 240,000; Full time

Benefits offered by this job

Competitive salary

Salary reviews

Training & development

Supportive team

Direct community impact

Job summary

Placements24 in Upington is seeking a Community Support Officer to assist individuals and families in the Northern Cape. You will assess needs, provide practical help, and connect clients with essential services to improve their circumstances.

This role emphasizes empathy, discretion, and the ability to work independently, with travel within the Northern Cape as required for client engagement.

Qualifications

• Experience in a social care, community work, or client support role.
• Good understanding of local community resources and social support systems in Upington.
• Strong communication, listening, and interpersonal skills.
• Willingness to travel within the Northern Cape region as required for client engagement.

Responsibilities

• Conduct client assessments to identify needs and develop personalized support plans.
• Provide practical assistance with daily living activities, navigating social services, and accessing community resources.
• Offer emotional support and encouragement to clients, fostering independence and resilience.
• Liaise with families, community leaders, and service providers to ensure coordinated support.
• Maintain accurate and confidential records of client interactions, progress, and outcomes.
• Organize and participate in community outreach activities to raise awareness of available support services.

Skills

Communication skills

Active listening

Interpersonal skills

Patience

Empathy

Independent work

Time management

Discretion with sensitive information

Job description

About the Role

Our client is looking for a dedicated Community Support Officer to join their team in Upington . This role is pivotal in providing direct assistance and guidance to individuals and families within the community, helping them access resources and improve their circumstances. You will work closely with clients to understand their needs, offer practical support, and connect them with relevant services and programs. This position offers a meaningful opportunity to contribute to the well-being and empowerment of residents in the Northern Cape .

Key Responsibilities

• Conduct client assessments to identify needs and develop personalized support plans.
• Provide practical assistance with daily living activities, navigating social services, and accessing community resources.
• Offer emotional support and encouragement to clients, fostering independence and resilience.
• Liaise with families, community leaders, and service providers to ensure coordinated support.
• Maintain accurate and confidential records of client interactions, progress, and outcomes.
• Organize and participate in community outreach activities to raise awareness of available support services.

Requirements

• Experience in a social care, community work, or client support role.
• Good understanding of local community resources and social support systems in the Upington area.
• Strong communication, listening, and interpersonal skills.
• Ability to work independently, manage time effectively, and handle sensitive information with discretion.
• Patience, empathy, and a commitment to client-centered support.
• Willingness to travel within the Northern Cape region as required for client engagement.

Benefits

• Competitive salary and potential for regular salary reviews.
• Opportunities for training and professional development in community services.
• Supportive team environment with regular supervision.
• Gain valuable experience making a direct impact in the Northern Cape community.
• The reward of helping individuals and families achieve greater stability and well-being.