Community Support Facilitator

Placements24; Cape Town; Hybrid; ZAR 240,000 - 360,000; Full time

Benefits offered by this job

Competitive salary

Hybrid work arrangement

Professional development opportunities

Medical aid contribution

Provident fund

Job summary

Placements24 is seeking a Community Support Facilitator in Cape Town to empower individuals and families by linking them with essential services. The role blends on-site community engagement with remote coordination to drive program delivery and evaluation.

You will develop workshops, build partnerships with NGOs and government bodies, and support clients navigating housing, work, and health systems. This is a hybrid, full-time position with impact-focused teamwork.

Qualifications

• Diploma or Bachelor's degree in Social Sciences, Community Development, or related field.
• 1–2 years of experience in community work or social support.
• Strong understanding of social issues affecting communities in Cape Town.
• Excellent networking, communication, and facilitation skills.
• Ability to work independently and in a hybrid work model.
• Valid driver's license and willingness to travel within the community.

Responsibilities

• Assess the needs of community members and connect them with social services and resources.
• Develop and facilitate workshops on life skills, health, and empowerment.
• Build and maintain relationships with NGOs, local organizations, and government agencies.
• Assist clients in navigating housing, employment, and healthcare systems.
• Document client interactions, progress, and outcomes in a secure database.
• Organize and coordinate community outreach events and initiatives.

Skills

Empathetic

Proactive

Networking

Communication

Facilitation

Team collaboration

Education

Diploma or Bachelor’s degree in Social Sciences/Community Development

Job description

About the Role

Our client is seeking an empathetic and proactive Community Support Facilitator to join their team in Cape Town . This role focuses on empowering individuals and families within the community by connecting them with resources and support networks. You will be instrumental in developing and implementing programs that address social challenges and promote community well-being. This hybrid position requires a blend of on-site engagement within the Cape Town community and remote coordination, offering flexibility while ensuring crucial face-to-face interaction and outreach. You will contribute to building stronger, more resilient communities through dedicated service and effective resource linkage.

Key Responsibilities

• Assess the needs of community members and connect them with appropriate social services and resources.
• Develop and facilitate workshops and group sessions focused on life skills, health, and empowerment.
• Build and maintain strong relationships with local organizations, NGOs, and government agencies.
• Assist clients in navigating complex systems to access housing, employment, and healthcare.
• Document client interactions, progress, and outcomes in a secure database.
• Organize and coordinate community outreach events and initiatives.

Requirements

• Diploma or Bachelor's degree in Social Sciences, Community Development, or a related field.
• At least 1-2 years of experience in community work or social support.
• Strong understanding of social issues affecting communities in Cape Town .
• Excellent networking, communication, and facilitation skills.
• Ability to work independently and collaboratively in a hybrid work model.
• Valid driver's license and willingness to travel within the community.

Benefits

• Competitive annual salary.
• Hybrid work arrangement for better work-life balance.
• Professional development opportunities.
• Contribution to medical aid and provident fund.
• A dynamic work environment focused on social impact.