Social Services Program Manager

Placements24; Paarl; On-site; ZAR 700,000 - 1,100,000; Full time

Benefits offered by this job

Medical aid

Provident fund

Job summary

Placements24 is seeking an experienced Social Services Program Manager for its operations in Paarl, Western Cape. The role oversees strategic planning, implementation, and evaluation of diverse social service programs to support vulnerable individuals and families.

The ideal candidate will have strong management能力, a deep understanding of social work principles, and a proven ability to lead teams and manage complex projects within the NGO sector.

Qualifications

• Master's degree in Social Work, Community Development, Public Administration, or related field.
• 5-7 years of program management experience in social services or non-profit sector.
• Proven track record of managing multiple social programs.
• Strong leadership and interpersonal skills.
• Understanding of South Africa social challenges, community needs, and relevant legislation.
• Experience with budgeting and financial management.
• Proficiency in project management methodologies and reporting.
• Strong analytical and problem-solving abilities.
• Excellent written and verbal communication skills.
• Experience working in the Western Cape region is a plus.

Responsibilities

• Lead the development, implementation, and management of social service programs.
• Ensure programs are aligned with organizational goals and community needs.
• Manage program budgets, resources, and operational activities.
• Supervise and provide guidance to program staff and volunteers.
• Develop and maintain relationships with community stakeholders, government agencies, and partner organizations.
• Monitor program performance, collect data, and prepare comprehensive reports on outcomes and impact.
• Ensure compliance with all relevant regulations, policies, and ethical standards.
• Identify funding opportunities and contribute to grant writing efforts.
• Promote best practices in social service delivery and professional development for staff.
• Represent the organization in community forums and networks in the Paarl area.

Skills

Leadership

Program management

Budgeting

Stakeholder engagement

Reporting

Regulatory compliance

Team management

Communication

Education

Master's degree in Social Work / Community Development / Public Administration or related field

Job description

About the Role

Our client, a prominent non-governmental organization dedicated to improving social welfare and community resilience, is seeking an experienced and dynamic Social Services Program Manager for their operations in Paarl, Western Cape . This leadership role involves overseeing the strategic planning, implementation, and evaluation of various social service programs aimed at supporting vulnerable individuals and families. The ideal candidate will possess strong management capabilities, a deep understanding of social work principles, and a proven ability to lead teams and manage complex projects. This is a significant opportunity to drive positive change within the Paarl community and the wider Western Cape region.

Key Responsibilities

• Lead the development, implementation, and management of social service programs.
• Ensure programs are aligned with organizational goals and community needs.
• Manage program budgets, resources, and operational activities.
• Supervise and provide guidance to program staff and volunteers.
• Develop and maintain relationships with community stakeholders, government agencies, and partner organizations.
• Monitor program performance, collect data, and prepare comprehensive reports on outcomes and impact.
• Ensure compliance with all relevant regulations, policies, and ethical standards.
• Identify funding opportunities and contribute to grant writing efforts.
• Promote best practices in social service delivery and professional development for staff.
• Represent the organization in community forums and networks in the Paarl area.

Requirements

• Master's degree in Social Work, Community Development, Public Administration, or a related field.
• Minimum of 5-7 years of experience in program management within the social services or non-profit sector.
• Proven track record of successfully managing multiple social programs simultaneously.
• Strong leadership, team management, and interpersonal skills.
• Excellent understanding of social challenges, community needs, and relevant legislation in South Africa.
• Experience with budgeting, financial management, and resource allocation.
• Proficiency in project management methodologies and reporting.
• Strong analytical and problem-solving abilities.
• Excellent written and verbal communication skills.
• Experience working within the Western Cape region is a significant advantage.

Benefits

Our client offers a competitive salary commensurate with experience and qualifications, along with comprehensive benefits including medical aid and a provident fund. This role provides significant opportunities for professional growth and leadership development within a respected organization. Working in Paarl offers a chance to be part of a close-knit community while driving impactful social change. Join a team dedicated to making a lasting difference in the lives of individuals and families across the Western Cape .