Social Services Program Manager

Placements24; Mbombela (Nelspruit); Hybrid; ZAR 600,000 - 800,000; Full time

Benefits offered by this job

Hybrid work model

Competitive salary

Benefits package

Professional development

Job summary

Placements24 in Nelspruit is seeking a Social Services Program Manager to lead strategic social service programs, supervise staff, manage budgets, and ensure high-quality client services in Mpumalanga.

The role blends fieldwork in Nelspruit with office-based planning, requires a Master's in a related field and 5+ years of leadership in social services, and offers a hybrid work arrangement with opportunities for community impact.

Qualifications

• Master's degree in Social Work, Public Administration, Community Development, or a related field.
• Minimum of 5 years of experience in social services program management or leadership.
• Proven experience in program planning, implementation, and evaluation.
• Strong understanding of social welfare systems and community needs in South Africa.
• Exceptional leadership, team management, and interpersonal skills.
• Excellent analytical, strategic thinking, and problem-solving abilities.
• Proficiency in financial management and budgeting.
• Strong reporting and presentation skills.
• Valid driver's license and willingness to travel within Nelspruit and surrounding areas.
• Commitment to social justice and community empowerment.

Responsibilities

• Develop, implement, and manage strategic social service programs.
• Lead, mentor, and supervise a team of social workers and support staff.
• Oversee program budgets, resource allocation, and financial reporting.
• Ensure the delivery of high-quality, client-centered services.
• Build and maintain strong relationships with government agencies, NGOs, and community partners.
• Monitor program effectiveness, evaluate outcomes, and prepare comprehensive reports.
• Identify community needs and develop innovative solutions to address them.
• Ensure compliance with all relevant regulations, policies, and ethical standards.
• Represent the organization at community events and stakeholder meetings.
• Drive continuous improvement in program delivery and service standards within Mpumalanga.

Skills

Leadership

Team management

Strategic planning

Stakeholder engagement

Analytical thinking

Communication

Education

Master's degree in Social Work or related field

Tools

Budgeting software

MS Excel

Reporting tools

Job description

About the Role

Our client, a reputable organization dedicated to providing comprehensive social services in the **Nelspruit, Mpumalanga** region, is seeking a dynamic and experienced Social Services Program Manager. This leadership role is responsible for the strategic planning, implementation, and oversight of various social programs aimed at supporting vulnerable individuals and families. You will lead a team of dedicated professionals, manage program budgets, ensure service quality, and foster partnerships with community stakeholders. The ideal candidate has a strong background in social work or management, exceptional leadership abilities, and a proven track record in program development and execution. This position offers a hybrid work arrangement, blending essential fieldwork in **Nelspruit** with office-based strategic planning.

Key Responsibilities

• Develop, implement, and manage strategic social service programs.
• Lead, mentor, and supervise a team of social workers and support staff.
• Oversee program budgets, resource allocation, and financial reporting.
• Ensure the delivery of high-quality, client-centered services.
• Build and maintain strong relationships with government agencies, NGOs, and community partners.
• Monitor program effectiveness, evaluate outcomes, and prepare comprehensive reports.
• Identify community needs and develop innovative solutions to address them.
• Ensure compliance with all relevant regulations, policies, and ethical standards.
• Represent the organization at community events and stakeholder meetings.
• Drive continuous improvement in program delivery and service standards within **Mpumalanga**.

Requirements

• Master's degree in Social Work, Public Administration, Community Development, or a related field.
• Minimum of 5 years of experience in social services program management or leadership.
• Proven experience in program planning, implementation, and evaluation.
• Strong understanding of social welfare systems and community needs in **South Africa**.
• Exceptional leadership, team management, and interpersonal skills.
• Excellent analytical, strategic thinking, and problem-solving abilities.
• Proficiency in financial management and budgeting.
• Strong reporting and presentation skills.
• Valid driver's license and willingness to travel within **Nelspruit** and surrounding areas.
• Commitment to social justice and community empowerment.

Benefits

• Competitive salary and performance-based incentives.
• Hybrid work model providing flexibility.
• Comprehensive benefits package, including medical aid and retirement fund.
• Opportunities for professional development and leadership training.
• Supportive work environment focused on social impact in **Mpumalanga**.