Social Program Manager

Placements24; London Borough of Newham; Hybrid; GBP 55,000 - 85,000; Full time

Benefits offered by this job

Competitive salary package

Comprehensive health insurance

Generous annual leave

Professional development opportunities

Opportunity to shape social impact in/

Collaborative team environment

Job summary

Placements24 is assisting a prominent charitable organization in East London, UK, to recruit a Social Program Manager. This senior role oversees the design, delivery and evaluation of social programs, with a focus on community needs and sustainable impact.

You will lead a team, manage budgets, build partnerships with stakeholders, produce impact reports, and pursue program expansion. A master's degree and 7+ years in non-profit program management are required, with English and isiXhosa fluency

Qualifications

• Master's degree in a relevant field.
• 7+ years managing social programs in non-profit or community settings.
• Experience with program design, implementation, M&E.
• Proven grant writing and multi-source funding management.
• Strong leadership and interpersonal skills.
• Excellent analytical and strategic planning abilities.

Responsibilities

• Oversee strategic planning, development, implementation, and evaluation of all social programs.
• Manage program budgets, ensuring financial accountability and funding compliance.
• Lead and mentor a team of program staff and coordinators.
• Conduct needs assessments to identify community priorities.
• Develop and maintain relationships with stakeholders and partner organizations.
• Ensure programs align with goals, ethics, and best practices.
• Monitor performance using data collection and analysis; adjust as needed.
• Prepare progress reports and impact assessments for stakeholders.
• Identify opportunities for program innovation, expansion, and sustainability.
• Represent the organization at community forums and meetings.

Skills

Leadership

Stakeholder management

Program design

Monitoring and evaluation

Grant writing

Data analysis

Project management

Team mentorship

Communication

Strategic planning

Education

Master's degree in Social Work / Public Administration / Development Studies

Tools

Data analysis software

Job description

About the Role

Our client, a prominent charitable organization deeply embedded in the East London, Eastern Cape community, is actively seeking a dynamic and experienced Social Program Manager . This senior position is critical for overseeing and expanding the organization's portfolio of impactful social programs. The ideal candidate will demonstrate a robust understanding of community needs assessment, program design, implementation, and evaluation, with a specific focus on the unique challenges and opportunities within the Eastern Cape . This role requires strong leadership skills, a strategic mindset, and a genuine passion for creating sustainable positive change. Join our client in their mission to uplift and empower individuals and families in East London through innovative and effective social interventions.

Key Responsibilities

• Oversee the strategic planning, development, implementation, and evaluation of all social programs.
• Manage program budgets effectively, ensuring financial accountability and adherence to funding requirements.
• Lead and mentor a team of program staff and coordinators, fostering a collaborative and high-performing work environment.
• Conduct thorough needs assessments to identify community priorities and emerging social issues.
• Develop and maintain strong relationships with community stakeholders, government agencies, and partner organizations.
• Ensure programs are delivered in alignment with organizational goals, ethical standards, and best practices.
• Monitor program performance through data collection and analysis, making data-driven adjustments as needed.
• Prepare regular progress reports and impact assessments for the board, funders, and other stakeholders.
• Identify opportunities for program innovation, expansion, and sustainability.
• Represent the organization at relevant community forums, conferences, and meetings.

Requirements

• Master's degree in Social Work, Public Administration, Development Studies, or a related field.
• A minimum of 7 years of progressive experience in managing social programs, preferably within a non-profit or community-based organization.
• Demonstrated expertise in program design, implementation, monitoring, and evaluation (M&E).
• Proven track record of successful grant writing and management of diverse funding streams.
• Strong leadership, team management, and interpersonal skills.
• Excellent analytical, problem-solving, and strategic planning capabilities.
• Proficiency in project management tools and data analysis software.
• Deep understanding of the socio-economic context of the Eastern Cape region.
• Exceptional communication and presentation skills, both written and verbal.
• Fluency in English and isiXhosa is a significant advantage.

Benefits

• Our client offers a competitive salary package commensurate with experience and qualifications.
• In addition to this, employees receive comprehensive health insurance.
• generous annual leave.
• opportunities for continuous professional development, including access to advanced training and relevant certifications.
• This role provides a significant opportunity to shape the future of social impact in East London and the wider Eastern Cape .
• You will work with a passionate and dedicated team committed to driving positive societal change.