Social Services Administrator

Placements24; Benoni; On-site; ZAR 180,000 - 240,000; Full time

Benefits offered by this job

Competitive salary based on experience

Stable, full-time employment in Benoni

Supportive work environment and skill‑

Opportunity to support vital community

Job summary

Placements24 is seeking a meticulous Social Services Administrator in Benoni to support case managers and clients with scheduling, documentation, and information dissemination.

The role focuses on confidential records, efficient client management, and coordinating communications for Gauteng communities. A strong administrative background and knowledge of Microsoft Office are essential for success.

Qualifications

• High school diploma or equivalent; further education in administration or a related field is a plus.
• Proven administrative experience, preferably within a social services or healthcare setting.
• Excellent organizational skills and attention to detail.
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint).
• Strong communication and interpersonal skills.
• Ability to handle sensitive information with discretion and professionalism.

Responsibilities

• Manage appointment scheduling for clients and case managers.
• Maintain accurate and confidential client records and databases.
• Process client intake forms and necessary documentation.
• Respond to client inquiries and provide information on available services.
• Prepare reports, correspondence, and presentations as required.
• Coordinate logistical arrangements for team meetings and community events.

Skills

Excellent organizational skills

Strong communication and interpersonal

Attention to detail

Education

High school diploma or equivalent

Diploma in administration or related field (nice to have)

Tools

Microsoft Office Suite

Job description

About the Role

Our client is looking for a meticulous and organized Social Services Administrator to provide essential administrative support to their team in Benoni . This role is crucial for the smooth operation of services, ensuring efficient client management, record-keeping, and communication. You will be the central point of contact for administrative queries, supporting case managers and clients with scheduling, documentation, and information dissemination. This is a key role in ensuring that the social services offered in the Gauteng area are delivered effectively and efficiently, contributing to the well-being of the community.

Key Responsibilities

• Manage appointment scheduling for clients and case managers.
• Maintain accurate and confidential client records and databases.
• Process client intake forms and necessary documentation.
• Respond to client inquiries and provide information on available services.
• Prepare reports, correspondence, and presentations as required.
• Coordinate logistical arrangements for team meetings and community events.

Requirements

• High school diploma or equivalent; further education in administration or a related field is a plus.
• Proven administrative experience, preferably within a social services or healthcare setting.
• Excellent organizational skills and attention to detail.
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint).
• Strong communication and interpersonal skills.
• Ability to handle sensitive information with discretion and professionalism.

Benefits

• Competitive salary based on experience.
• Stable, full-time employment in Benoni .
• Opportunity to support vital community services.
• Supportive work environment with opportunities for skill development.
• Contribution to the positive impact of social services in Gauteng .