Social Media & E-commerce Specialist

Placements24; Noord-Kaap; On-site; ZAR 180,000 - 300,000; Full time

Benefits offered by this job

Medical insurance

Paid time off

Company holidays

Skill development opportunities

Job summary

Placements24 is seeking a dedicated Social Media & E-commerce Specialist to join the Kimberley team. You will manage daily social media operations, create engaging content, and support online store activities to drive traffic and sales.

The role requires 1–3 years in social media/digital marketing, strong copywriting, and familiarity with analytics. Collaborative, organized candidates will thrive in a dynamic online retail environment.

Qualifications

• Bachelor’s degree or equivalent practical experience in Marketing, Communications, or related field.
• 1–3 years of experience in social media management or digital marketing, preferably with some exposure to e-commerce.
• Proficiency with social media management tools and basic understanding of analytics.
• Strong copywriting and content creation skills.

Responsibilities

• Manage and maintain daily operations of social media accounts across platforms like Facebook and Instagram.
• Engage with the online community by responding to comments, messages, and inquiries.
• Assist in executing social media campaigns and promotions to support e-commerce sales targets.
• Monitor social media performance metrics and contribute to basic reporting on engagement, reach, and website traffic from social channels.
• Support management of the e-commerce website, including updating product listings and banners.
• Stay informed about current social media trends relevant to online retail.

Skills

Social media management

Content creation

Copywriting

Analytics basics

Team collaboration

Education

Bachelor's degree in Marketing/Communications

Tools

Social media management tools

Job description

About the Role

Our client is seeking a dedicated Social Media & E-commerce Specialist to join their growing team in Kimberley . This role will focus on managing and optimizing the social media presence to drive traffic and engagement for their e-commerce platform, as well as supporting various aspects of their online store operations. You will be responsible for creating compelling content, engaging with the online community, and assisting in the execution of digital marketing campaigns. The ideal candidate is highly organized, possesses strong communication skills, and has a passion for digital marketing and online retail, ready to contribute to enhancing customer interaction and online sales.

Key Responsibilities

• Manage and maintain daily operations of social media accounts, including content creation, scheduling, and posting across platforms like Facebook and Instagram .
• Engage with the online community by responding to comments, messages, and inquiries in a timely and brand-appropriate manner.
• Assist in the execution of social media campaigns and promotions to support e-commerce sales targets and product launches.
• Monitor social media performance metrics and contribute to basic reporting on engagement, reach, and website traffic generated from social channels.
• Support the management of the e-commerce website, including updating product listings, creating banners, and ensuring content accuracy.
• Stay informed about current social media trends and best practices relevant to the online retail sector.

Requirements

• Bachelor's degree or equivalent practical experience in Marketing, Communications, or a related field.
• 1-3 years of experience in social media management or digital marketing, preferably with some exposure to e-commerce .
• Proficiency with social media management tools and basic understanding of analytics.
• Strong copywriting and content creation skills.
• Excellent organizational abilities and attention to detail.
• Ability to work both independently and collaboratively within a team in Kimberley .

Benefits

• Competitive annual salary and opportunities for performance-based rewards.
• Comprehensive medical insurance coverage.
• Paid time off and company holidays.
• Exposure to a dynamic and growing e-commerce business.
• Opportunities for skill development in digital marketing and online retail management.