Social Media & E-commerce Coordinator

Placements24; Mtubatuba Local Municipality; On-site; ZAR 180,000 - 240,000; Full time

Benefits offered by this job

Competitive salary

Training & development

Friendly team

Growth opportunities

Job summary

Placements24 is seeking a motivated Social Media & E-commerce Coordinator to support our client’s online presence in Richards Bay. You will help with day-to-day social media management, content scheduling, and CMS-driven product listings, while contributing to the efficiency of the e-commerce platform.

You will collaborate with the marketing team to execute online campaigns, monitor engagement, and ensure accurate product information.

Qualifications

• 1–2 years of experience in a social media or e-commerce support role.
• Familiarity with major social platforms and scheduling tools.
• Basic understanding of CMS and online retail operations.
• Strong written and verbal communication skills.
• Excellent organizational skills and attention to detail.

Responsibilities

• Schedule and publish social media posts across platforms.
• Monitor channels and respond to comments promptly and professionally.
• Create social media content and short videos under guidance.
• Update product listings with descriptions, pricing, and imagery.
• Support online marketing campaigns and promotions.
• Track basic metrics and contribute to performance reports.

Skills

Social media management

Content creation

CMS familiarity

Communication

Organization

Tools

Social media scheduling tools

CMS platforms

Job description

About the Role

Our client is seeking a motivated and organized Social Media & E-commerce Coordinator to support their growing online presence in Richards Bay. This role involves assisting with the day-to-day management of social media channels and contributing to the operational efficiency of their e-commerce platform. You will play a key role in content scheduling, community engagement, and ensuring product information on the website is accurate and up-to-date. This is an excellent opportunity for an enthusiastic individual looking to build a career in digital marketing and e-commerce, working within a supportive team environment.

Key Responsibilities

• Schedule and publish social media posts across various platforms, ensuring timely and consistent content delivery.
• Monitor social media channels for comments, messages, and mentions, responding promptly and professionally.
• Assist in the creation of social media content, including graphics and short videos, under the guidance of the marketing team.
• Update and maintain product listings on the e-commerce website, ensuring accuracy of descriptions, pricing, and imagery.
• Support the execution of online marketing campaigns and promotions.
• Track basic social media metrics and contribute to performance reports.

Requirements

• 1-2 years of experience in a social media or e-commerce support role.
• Familiarity with major social media platforms and scheduling tools.
• Basic understanding of online retail operations and content management systems (CMS).
• Good written and verbal communication skills.
• Strong organizational skills and attention to detail.

Benefits

• Competitive entry-level salary with opportunities for advancement.
• Gain valuable experience in both social media and e-commerce management.
• Work within a friendly and collaborative team in Richards Bay.
• Training and development opportunities to enhance digital marketing skills.
• Contribute to the growth of a local business with an expanding online footprint.