Social Care Coordinator

Placements24; Cape Town; On-site; ZAR 360,000 - 480,000; Full time

Benefits offered by this job

Medical aid

Retirement fund

Study leave

Annual leave

Training & supervision

Job summary

Placements24 in Cape Town is seeking a Social Care Coordinator to manage support services for individuals and families. You will assess needs, develop care plans, and connect clients with social, health, and educational resources.

The role requires 5+ years in social work, a relevant degree, and strong knowledge of welfare systems. Excellent communication and case-management skills are essential for high-quality, confidential service.

Qualifications

• Bachelor’s degree in Social Work, Psychology, Sociology, or related field.
• Minimum 5 years of experience in social work or related roles.
• Strong knowledge of social welfare legislation and Cape Town resources.
• Excellent communication, negotiation, and interpersonal skills.
• Proficient with case management software.
• Ability to work independently and in a team.

Responsibilities

• Conduct comprehensive needs assessments for individuals and families seeking support.
• Develop, implement, and monitor individualized care plans tailored to client needs and goals.
• Coordinate and facilitate access to a range of social, health, and educational services.
• Liaise with government agencies, NGOs, and other service providers to ensure integrated support.
• Provide advocacy and support to clients navigating complex systems and bureaucratic processes.
• Maintain accurate and up-to-date client records, case notes, and progress reports.
• Organize and deliver community outreach programs and workshops.
• Respond to client inquiries and concerns in a timely and empathetic manner.
• Collaborate with the team to identify service gaps and propose improvements.

Skills

Organizational skills

Empathy & client advocacy

Communication skills

Team collaboration

Problem-solving

Education

Bachelor’s degree in Social Work, Psychology, Sociology, or related field

Tools

Case management software

Job description

About the Role

Our client, a leading community services provider based in Cape Town, is seeking a highly organized and dedicated Social Care Coordinator to manage and deliver essential support services to individuals and families in need. This role requires a proactive individual who can assess client needs, develop personalized care plans, and connect them with appropriate community resources and agencies. You will be instrumental in ensuring clients receive comprehensive and compassionate care, advocating for their well-being, and facilitating access to social, health, and educational services. The ideal candidate will have a strong understanding of social welfare systems and a passion for empowering vulnerable populations in Cape Town. This is a challenging yet rewarding opportunity to contribute meaningfully to the community.

Key Responsibilities

• Conduct comprehensive needs assessments for individuals and families seeking support.
• Develop, implement, and monitor individualized care plans tailored to client needs and goals.
• Coordinate and facilitate access to a range of social, health, and educational services.
• Liaise with government agencies, NGOs, and other service providers to ensure integrated support.
• Provide advocacy and support to clients navigating complex systems and bureaucratic processes.
• Maintain accurate and up-to-date client records, case notes, and progress reports.
• Organize and deliver community outreach programs and workshops.
• Respond to client inquiries and concerns in a timely and empathetic manner.
• Collaborate with the team to identify service gaps and propose improvements.

Requirements

• Bachelor’s degree in Social Work, Psychology, Sociology, or a related field.
• Minimum of 5 years of experience in social work, community development, or a similar role.
• In-depth knowledge of social welfare legislation, policies, and community resources in Cape Town.
• Strong assessment, planning, intervention, and evaluation skills.
• Excellent communication, negotiation, and interpersonal skills.
• Proven ability to manage a caseload effectively and maintain confidential records.
• Experience in advocacy and working with diverse client populations.
• Proficiency in relevant software applications for case management and reporting.
• Must be able to work independently and as part of a collaborative team.

Benefits

• An attractive annual salary of R .
• Contribution to a comprehensive medical aid plan.
• Membership in a retirement fund.
• Paid study leave for professional development.
• Generous annual leave entitlement.
• Access to ongoing training and supervision.