Community Care Coordinator

Placements24; Durban; On-site; ZAR 240,000 - 420,000; Full time

Benefits offered by this job

Competitive salary

Medical aid

Retirement contributions

Professional development

Collaborative environment

Community impact

Job summary

Placements24 is seeking an organized and dedicated Community Care Coordinator to join our essential Community & Social Care team in Durban. This hands-on role focuses on coordinating services, managing client case files, liaising with healthcare providers and support networks, and ensuring care plans are implemented compassionately.

You will advocate for clients, conduct assessments, organize community engagement, and ensure documentation is up-to-date, contributing to the well-being of local

Qualifications

• Diploma or Degree in Social Work, Nursing, or a related field.
• Minimum of 2 years of experience in a coordination or case management role within social care.
• Strong understanding of community resources and referral pathways in the Durban area.

Responsibilities

• Coordinate and manage a caseload of clients, ensuring timely and appropriate service delivery.
• Liaise with healthcare professionals, social workers, and community agencies to develop integrated care plans.
• Conduct initial client assessments and ongoing monitoring of their needs and progress.
• Maintain accurate and up-to-date client records, including progress notes and service documentation.
• Organise and facilitate client support groups and community engagement activities.
• Advocate for clients' rights and ensure their needs are met in accordance with established policies and procedures.

Skills

Coordination

Communication

Multitasking

Time management

Interpersonal skills

Education

Social Work/Nursing related degree

Tools

Microsoft Office Suite

Client management databases

Job description

About the Role

Our client is seeking an organized and dedicated Community Care Coordinator to join their essential Community & Social Care team in Durban . This role is central to ensuring seamless delivery of care and support services to vulnerable individuals within the community. You will be responsible for coordinating services, managing client case files, liaising with healthcare providers and support networks, and ensuring that all care plans are implemented effectively and compassionately. This is a hands‑on role for someone passionate about community well‑being and adept at managing multiple priorities in a dynamic environment, contributing directly to the betterment of local residents.

Key Responsibilities

• Coordinate and manage a caseload of clients, ensuring timely and appropriate service delivery.
• Liaise with healthcare professionals, social workers, and community agencies to develop integrated care plans.
• Conduct initial client assessments and ongoing monitoring of their needs and progress.
• Maintain accurate and up‑to‑date client records, including progress notes and service documentation.
• Organise and facilitate client support groups and community engagement activities.
• Advocate for clients' rights and ensure their needs are met in accordance with established policies and procedures.

Requirements

• Diploma or Degree in Social Work, Nursing, or a related field.
• Minimum of 2 years of experience in a coordination or case management role within social care.
• Strong understanding of community resources and referral pathways in the Durban area.
• Excellent organisational, time‑management, and multitasking abilities.
• Proficiency in Microsoft Office Suite and client management databases.
• Strong interpersonal and communication skills, both written and verbal.

Benefits

• Competitive annual salary.
• Full benefits package including medical aid and retirement contributions.
• Opportunities for professional development and continuous learning.
• A positive and collaborative work environment with a strong sense of purpose.
• Direct impact on improving the lives of individuals and families in the community.